January 2024 by Jake Col
Went to get a coffee today earlier today had checked website stated it was open bck was closed very disappointing
December 2023 by LW
Says opened on Tuesday 11:30 arrived and store was shut. Already paid for parking!
November 2023 by Nat Bonner
Never know when it?s open anymore , closed at weekends all a bit strange
August 2023 by Steve S
You just never know when this place is going to be open. Shut last Sunday, this Monday, closes at lunch and mid afternoon regularly. Toilets are a disgrace and even though service is usually efficient & friendly, this place cannot be deserving of more than one star. Various other independents who manage to stick to their opening days/times and generally serve better coffee.
July 2023 by 271shannon
We arrived at 4:30 but of course could not get a hot toaster as kitchen and everything set up to close down. Could not get a hot toastie. Girls were polite but frustrated that doing a toast or would not have taken long. But staff were already packing up
June 2023 by Joe
Lovely people who work there. high prices for little in return. And very little option towards a healthy product. Most are processed with sugars and none are really very healthy. They use to have a bit better options but nothing vegan or vegetarian that are healthy. And the meat options are very high in sugar. Disappointing when their competitors knock it out the park.Vegetarian options: Not much healthy optionsKid-friendliness: AvailableWheelchair accessibility: Heavy door you can't open very easily. And if open then easy to get in and out on a chairDietary restrictions: Limited
February 2023 by Sam Stan
Great customer service, thank you
December 2022 by Sammi M
Only 1 staff , service very very slow , table unclean.
December 2022 by Pheasant Plucker
No staff, shop was closed yesterday morning, a young chap cleaning up in there at 9am told various people waiting outside all the regular staff were unwell. Said he had been sent down by head office in Dunstable to oversee cleaning of the branch as it was deemed unclean and not safe for staff to work out of. I had noticed a steady decline of the cleanliness of the place as I often pop in on my way to work. Lazy staff and unclean tables often piled up with last users coffee cups. Filthy floors and the W.C shocking. Also found staff to be about 17 years old and totally inexperienced! Close the branch down or sort out this awful situation.
December 2022 by Catherine Carter
Lovely friendly staff, although they forgot a coffee on our order. No hot chocolate which was a real shame.
November 2022 by JustynaSelwa
Lovely and quite place for breakfast and coffee Highly recommend Have a great day, Guys! :) :) :) :)
November 2022 by Emma G
Same as most other costa coffee places but nice to have one in cranleigh
November 2022 by Bob Norton
Excellent service from the team. Food & Coffee is great ?
October 2022 by Karen Guy
I would give no stars if I was able to. Filthy dirty. I stopped for a coffee with my 2 year old granddaughter- tables not cleaned and dirty ashtrays everywhere. How clean can the kitchen be? Will never go back
November 2021 by Dan Donohoe
Braved a Costa Coffee today, pleasant atmosphere, friednly staff, a pity the coffee wasn't great. A Costa signature Espresso and textured milk, signed off with a little heart, more like a white americano, with the texture of water.