March 2024 by Andrew Grant
The optometrist Ray was excellent he explained everything in detail and welcomed questions when clarification was required. His style was polite friendly and very considerate. The support staff at Cranleigh were also very good. I left feeling happy and confident that my new glasses when they arrive will be perfect
March 2024 by Sheila West
Some staff on training but I am pleased to say I was very impressed.
March 2024 by Jenna Hook
The team were amazing. I have a panic disorder with a Service dog and they?re always so kind and understanding and patient. The gentleman who I saw was so knowledgeable. He gave me information that even my specialist didn?t know and hadn?t given me. He was very patient and understanding and very nice and the whole experience was lovely.The team were amazing. I have a panic disorder with a Service dog and they?re always so kind and understanding and patient. The gentleman who I saw was so knowledgeable. He gave me information that even my specialist didn?t know and hadn?t given me. He was very patient and understanding and very nice and the whole experience was lovely.
February 2024 by Peter van Manen
Prompt, friendly, and professional service. Good eye test, very helpful choosing frames afterwards, and efficient processing of requirements and order. The shop had a very nice feel to it.
February 2024 by David Campbell
So nice to deal with a smaller branch where the service is more personal and the staff are friendlier.
February 2024 by Karen Burge
Because I was dealt with very efficiently with full explanations guven
February 2024 by Alan Halder
Process very efficient, and excellent feedback
December 2023 by Lisa Watkins
Friendly staff and straight in for appointment with very little waiting time
November 2023 by Maurice Brown
Ray your optician is always polite and professional he is a asset to your business
November 2023 by Donna Gorin
A very pleasant experience. Ray takes the time to put you at ease and gives a thorough explanation of everything that?s happening during the eye examination. The equipment used is top spec and it?s well worth spending the money to get a detailed health check.
November 2023 by Jennifer Marsden
Every part of the experience was professional, helpful and informative. All staff were very well trained, efficient and the environment was clean and welcoming.
November 2023 by Thomas Hughes
Amazing service, professional and clear
November 2023 by David Hoad
Friendly, professional service that was extremely informative & reassuring.
May 2023 by Mark Bowers
Brilliant service. My wife and I had eye tests/checks with the intention of buying some glasses and signing up for the contact lens scheme. Definitely recommend the OCT -amazing!The staff were brilliant. Ray the optician explained everything perfectly and demonstrated his wealth of knowledge in this field.Ryan and Georgia went above and beyond by staying past closing hours as we chose our glasses. Thanks to all the team. Time and money well spent!
March 2021 by Alex White
Absolutely fantastic experience getting my eyes tested and choosing a pair of glasses here. To be fair, I was a bit nervous getting an eye test but Maisie, Charlotte and the team were super helpful and soon put me at ease. Gave me as much time as I needed to choose a pair of glasses and were really honest, knowledgeable and friendly on what would best suit me. Came away feeling like I?d made the right choice and found something that actually suited me! Won?t be going anywhere else and would highly recommend to others.
