August 2021 by John Cowburn
Apart from it's limited opening, the place looks tired and abandoned. The notice about opening times had tape across the closing time and no further info. Very sad!
August 2021 by Michelle Battleday
They need to train their staff in customer service. I had a young lady serve me today who was absolutely unhelpful, unkind and very rude.
April 2019 by Mikey Muscles77
Is my only major bank now in the Village. Cranleigh is a village btw not a town ! Santander left a couple of years ago. We have a Lloyds and Nationwide BS both of which are shockingly bad and would never bank with them again. Cranleighs population is mostly elderly who donâ??t want internet access or apps or over the telephone banking. So apart from a difficult journey to Guildfords branch which is 35 mins away by car, longer by bus and we donâ??t have a train station here !! there is no other choice. This huge place should be open every day in the week and on a Saturday and have more staff. When all the other sheeple banks are going online Barclays buck the trend and make this village bank a standout model
June 2018 by Paul Mellers
For flagship branches, you might want to try a big city. The Canary Wharf branch has a nice flagship feel to it. If you like access to appropriate services, a community feel and staff who know your name, came and bank here. Before head office decide the branch isn't economically viable!
October 2016 by Ian Thorburn
hardly a flag ship branch
