November 2023 by googleuser 1
Lovely supermarket.Very clean and got everything we wanted
October 2023 by Matt James
So I was deceived by the shelf with only one type of sandwich on it into imagining that it was part of the meal deal as the shelf was labeled. I actually put back the sandwich I really wanted to get the meal deal. But I was wrong. The more expensive sandwich that wasn't there was included, this one wasn't, so ended up more being in fact more expensive. I wouldn't care that much had the member of staff on duty not been quite so rude and unhelpful when I queried it. One more nail in the M&S coffin.
April 2023 by Kate
I was served early evening today by Andras and Joe who were very helpful at the store. I tried to buy a meal deal, but I picked the wrong sandwich which was not included, Andras directed me to the meal deal mains and kindly suggested a sandwich that I liked. Thanks Andras for the recommendation. You can?t go wrong with a BLT truth.
April 2023 by Nicola Lawton
Nice shop, kept clean, Shame that a young girl - blonde, 16-18, always on her phone, ignoring the tills going off and absolutely no manners had to ruin it
January 2023 by Matthew Brian
Bad service and organization
November 2022 by EuqinuX
I tried to get a meal deal, but it didn't work at the till and I was told that the sandwich wasn't included - it was a prawn one so fair enough I guess, so I went and changed it for a ham sandwich, went back to the till and was told that wasn't in the meal deal either...Sorry but that's absolutely ridiculous, there must only be one or two sandwiches in the meal deal, the rest of them are designed to trick you, as there are "£5 meal deal" signs all over the place. Stop being sneaky.Update: I just went to WH Smith's instead and managed to get a prawn sandwich AND a juice drink, all included in the meal deal for £4.99 - sorted!
August 2022 by Ramsey Reed
Had a lovely experience at this branch yesterday. One of the young shop assistants - his colleagues were calling him 'Gay R' (not sure what that was about) - took the time to help me pair a gorgeous red with the sirloin I picked up for dinner. It went down very well with the Missus
July 2022 by Mike Whitcombe
Wildly inflated prices.
July 2022 by Jack Millard
I took the wife and kids up to Butlin's for a family day-out the other day and we stopped off at M&S to cool-down before we continued our voyage. Usually the staff at these places are cold and unwelcoming, but this time was different. This time a young gentleman, who introduced himself as Joe Guanyu, made it his mission to ensure that we all had a smooth shopping experience.My day job involves driving trucks up and down the motorway, so I am sure that my truck driving partner, Sam Hughes, and I will be visiting this branch on a frequent basis.
July 2022 by James Birch
Pleasant shop, service was slow but some tills were broken in all fairness, new trainee?s efforts were commendable in the circumstances, I think his name was Joe r4. Saved the experience for me.
December 2021 by Alison Greenwood
After a horrible incident on the motorway, the members of staff here, Sabuj, Karim and Steve, showed us so much kindness, while we waited for someone to take us home.M&S these members of staff deserve so much praise. Please see that they get it, along with a reward.Another member of staff, Alex, I'm not sure if he was a staff member of M&S, brought our daughter a drink.Cobham services should be so proud of all their staff!!!
September 2021 by Khurram Tirmezi
Helpful staff but your menu is so complicated. Never got the right items. All mixed up. Shame in the end had to leave
July 2021 by Fatima Ben
I was served by a young man with glasses, who was very friendly and due to an offer he pointed out I could save some money on some meat as they were 3 for £10 and I didn't notice they were on offer as mix and match until he was kind enough to point it out, very helpful packing the bags for me as well
July 2021 by Mrs Lyndsey Ward
Went to this store a few days ago. The man working was rude and couldn?t be bothered to work on the till and so upset myself and a few other customers. Went in today and he had no mask on and sneezed all over the refrigerated alcohol without trying to mask his face....utterly discussing!!!! I don?t think I have ever been so disgusted in all my life!!! My husband had to pop back tonight to pick up milk...shutting shop at 10.30pm but google said it?s open until 11pm. Strike No3 for us. What a shame
July 2021 by Marcos Costa
This guy named Karim is a rock star!... Taught me Spanish while shopping and provided some outstanding stand up comedy. Very interesting experience.
