December 2023 by Iliuta Sofrone
4 hours later and still no food ??????..Disappointed ??
September 2023 by Lossyz
Just want to say that I will never use Dominoes in Cobham again. After 1hr waiting I find out that you have 'lost the pizza' and I would have to wait another 45 minutes to get another. Your staff are rude, abusive and utterly unhelpful. Everyone was stressed behind the counter and the way I was spoken to which was witnessed by others was disgusting. I'll be raising a complaint to your franchise lead and I suggest you all go on some training on how to deal with customers. My experience seems similar to the last review.
August 2023 by Noura Alkaalik
Thank you Terry your a star and amazing service !
July 2023 by Orsolya Mihaly
Ordered 30 minutes ahead of my chosen collection time. The app advised that the pizza is ready, however , when I arrived, I was told they are very busy and have not prepared my order yet. I was told to wait for another 15 minutes. It was a Tuesday, with 2 staff members only, and one of them was ?busy? cleaning rather than helping with the orders. I could not walk away as I paid a lot upfront, but the guys were rude, busy chatting but not sending out pizzas. Ridiculous! After a long flight that?s the last thing you want. It took them 30 mins to get the pizza out from the original time of collection. That?s a long time at 10 pm with a kid in the car. Really not happy!
July 2023 by Md Ashad
Lady answering the phone at 12:42 today decided to call my 11 year old son a C***. Will be reporting to head office.
July 2023 by Dominic Sedda
Staff are obnoxiously loud and the shop smelt of marijuana.Kept getting rude looks from one of the female staff members. Not impressed
June 2023 by Mike Phillips
Ordered a Pizza, couldn?t make it properly due to lack of ingredients, said I?d get £5 of credit. Called to use said credit to be told it doesn?t exist even though the last order went wrong.This is how the 3rd instance of the Cobham branch getting my order incorrect.Use the Weybridge branch if you can, larger pizza, more topping & better cooked food.
June 2023 by alina todirica
Absolutely perfect everything, really nice,friendly and welcoming staff. The food is really nice and always ready in time. Thank you so much to everyone single worker of this shop.
May 2023 by Chris Ebarhart
Great service and fabulous pizza's.Parking: Part of a parade where each shop has 2-3 spaces each. At peak times you may have to double park or just wait a few minutes as the spaces turn over quick enough
May 2023 by Oliver Whiffin
Great service when you get the right staff member. Speedy and well priced. The girl in there made a proper pizza as well as great service.
May 2023 by George Gordon
The worker of the name jack keeble is so abousolutly amazing if you haven't given him a raise you should he made my experience from dominos being boring and bland to exciting and flavorful.
April 2023 by Rahul Sunuwar
Great customer service and the food was good too.Worth it!??
December 2022 by Elsie D'Jabi
Ordered 2 pizzas & cheesy garlic bread. There was barely any cheese on all items ordered. In an attempt to fix the situation, I was told I would receive £20 off on my next order.Sadly the gentleman insisted that I did not need to receive this in an email or text as everything was linked to my phone number.I rang the shop today as I wanted to place an order, firstly the gentleman told me the £20had been used (which was untrue) , then after expressing my dissatisfaction he said there was never a coupon to begin with.He told me to ring after 5 as that is when the manager (Terry) would be in, but after reading the reviews I won?t bother. Order at your own risk. I don?t understand why they needed to lie.
December 2022 by Lisa B
Shockingly bad - despite 3 phone calls (2 of which they hung up on me) I finally requested a refund. I called was told 2 delivery attempts had been made but I wasn?t in!! Completely untrue & my Ring doorbell can prove?finally arrived an hour & a half later with a cold & completely incorrect order so sent it back & requested a refund. Another call & spoke to Jake apparently the manager (previously told the manager was Terry) & refund promised within 15 days of his accounts dept. approval. Paid £23 for nothing & now will wait 15 days to see if they actually give me my money back? will never use again! Ps when the email confirms your full delivery address it probably doesn?t help your delivery driver to leave off the postcode & house name! Apart from the lovely delivery driver the staff answering the phone are rude & unhelpful - especially when you?re trying to talk about a ?classic crust? pizza & the staff member doesn?t understand what you are talking about so has to put the manager on the phone! Seriously guys, it?s pizza, not rocket science!
December 2022 by Karl F
Ordered a mighty meaty this photo is what was received not bad if I'd of ordered a mighty margarita very poor prep for this as a regular customer this is a disappointment
