December 2023 by shahram kamyab
Dear fellow Landlords,I do know this agent history and I am not recommending them as they are dishonest and not trustworthy whatsoever. Be careful with this people
May 2023 by kate hounsom
Adam had been lovely and has rented our annex twice. Easy to talk to and very approachable for any concerns or for advice. Found us a tenant very quickly . Would recommend.
April 2023 by Bianca Chouls
On entry the house and garden we rented through this letting agents at 56 Rydens Grove, Hersham, had not been professionally cleaned. We flagged this and were told to leave as we found it. We also noted other issues, such a back doors not working well which were never addressed for the 9 months of the tenancy.On exit, the inventory report was not sent to us until the landlord had already made a claim with the tenancy deposit scheme for cleaning the house and garden.The first draft of the exit inventory supported our position. After the report was completed the estate agent asked for it to be amended to include pictures of debris in the garden from two bean bags we had left in the back alleyway to be removed by the bin men and some scratches to wooden floor in hallway which is not in a good state of repair. Fair enough, (my husband) perhaps we shouldn\'t have left the bean bags relying on the bin men to take but we should have been notified and asked to clear ourselves.The invoice submitted for their claim from the deposit scheme mostly covered repairing the back door which didn\'t work before we moved in and a bench which was also broken. Only £150 of £900 claimed was for clearing the garden debris - which we have admitted through the claim.We moved out on 14 Oct 2022 and are still waiting for the return of our deposit incorrectly claimed from us. Wish us luck that - despite the many delays on the side of the deposit scheme that rely on the inventory report and decide on our favour.As a final note, this property has had a lot of work done to it by the landlord. The finish is not good when you live there and can look closely.
November 2022 by Christina Wadlow
Estate agents often get a hard wrap but having recently bought a property through C21 Cobham we were really grateful to the team for keeping the purchase on track and as stress free as possible. Big thanks to them all.
November 2022 by Zara Gohabar
Had a lovely viewing of a property last week. Dominic is brilliant - he has a lovely persona, communicated well and was able to answer all of my questions. Would definitely recommend him to others.
November 2022 by Minsoo Kim
Dominic and Adam are honest and professional at all times.They had quick respond all the issues after I moved in the flat.I definitely recommend them to others.
November 2022 by Angela Latta
Century21 and Shane Bray were truly exceptional in all their work to sell our home. The marketing plans were excellent and we were overwhelmed by the response to the postings. Shane?s instincts on how to best present our property proved to be perfect and a sale was agreed very quickly. We would thoroughly recommend Century21.
November 2022 by Emma Vivian
I've been extremely impressed with the service I've received from Century 21.If he was out of the office Shane has responded swiftly to every phone call I have made. He is calm and very professional and when I really needed help he sorted it. I'm disabled and have a speech defect and I have so much experience (unfortunately) of professionals being both patronising and sloppy in their dealings with me. Shane is neither. I cannot recommend him and Century 21 highly enough.
November 2021 by Nina Nicola
100% recommend Century 21. A really great experience right from the beginning - all the agents and colleagues were extremely kind and helpful throughout the entire lettings process. After falling on difficult times during this current pandemic, Century 21 have been so supportive and helpful in finding a solution for us and making a hard time a lot less stressful, which has been greatly appreciated. I would like to specifically thank Adam Jones in the Cobham office who has been exceptionally helpful and patient during this time and I cannot thank him enough for all his help and support! Thank you guys :)
November 2021 by Sydney Kaster
The most professional staff that are helpful, kind, and responsive. They were always a phone call or an email away. The viewing for my next flat was conducted thoroughly with care. You'll be quite happy with what you get from Century 21.
November 2021 by rudi faulds
Dylan, Dom and the Century 21 team did a great job in letting our property, from lining up tenants to helping get the certifications in place. I would highly recommend them to anyone looking to rent their property!
November 2021 by Katie Rainbow
The best and the most responsive agents that I have come across in years. I have dealt with many Estate Agents over the years, but I have never come across a company that are so efficient, willing to go out of their way, and genuinely care about their clients.
November 2021 by C
It has been a pleasure to work with Shane. He took the time to understand our requirements and found the relevant properties for us to view. Shane is very experienced in the area and we highly recommend him.
November 2021 by Joe Protheroe
It was a pleasure to deal with Century 21 during my house sale and in particular Dylan & Shane were extremely helpful. I could not be happier with the service I received.
November 2021 by Willem L Boonzaier
Highest quality professional agents that respond promptly to requests whether by phone or e-mail. Dylan has gone the extra mile to assist with issues during the past 12 months.
