December 2023 by Basil Goulding
Great service, well organised.
October 2023 by Sophie Harris
Excellent Experience at Boots, Cobham Branch!I recently visited the Boots store in Cobham and had an absolutely wonderful experience. The exceptional management, the kind and polite manager, and the immaculate makeup and cosmetics section truly impressed me.From the moment I walked in, it was evident that the management at this branch is top-notch. The store layout was well-organised, making it easy to find everything I needed. The staff members were incredibly helpful and friendly, adding to the overall positive atmosphere.I had the pleasure of interacting with the manager, who was not only knowledgeable about the products but also went above and beyond to assist me. Their warm and approachable behaviour made me feel valued as a customer, and I truly appreciated their dedication to ensuring a delightful shopping experience.The makeup and cosmetics section was an absolute delight. It was fully stocked with a wide range of products, and everything was neatly arranged and clean. The attention to detail in maintaining the section was evident, and it made browsing and choosing products a breeze.The cosmetics section at this branch was by far the best I've encountered compared to other Boots stores I've visited in different areas.Overall, my visit to the Cobham branch of Boots was fantastic, and I can confidently say that their management and staff set a high standard for customer service. I will undoubtedly be returning for all my makeup and cosmetic needs. If you're looking for a friendly and well-maintained store, I highly recommend visiting Boots in Cobham.Thank you for providing such an excellent shopping experience!
July 2023 by Jay Trivedi
This is the best chemist in the area by far. It?s made great by the staff and their focus on delivering the highest quality of care to their customersSince the manager Carmina has been in there has been a step in the right direction, along with the dispensary staff like Harsh, Oahn, maddy, and the other staff (El, Enny & Irena) are ever so helpful and polite. I would strongly recommend this store to anyone living in the Cobham area. Although they are busy they stay on top of their work and deliver a unique customer experience. I?ve never visited a pharmacy with such helpful, delightful and courteous people running the store. Hats off to all who work here and make it a truly magical place to pick up prescriptions as well as buy over the counter products and getting the best advice.There is a regular pharmacist Meena who delivers care of the highest quality, she has exceptional knowledge and is ever so sweet, with a beautiful bubbly personality. Thank you all for being a great team and I?ll be sure to be back.
May 2023 by Venetian 010
No communication between store and Boots online pharmacy. Non-pharmacy staff patronising and rude and gave out wrong information.
December 2022 by Debbie Collino
Never answer phone .. just hang up . Very poor service .. what ever happened to ?can you hold the line please ! ? having worked in a doctors surgery for years
September 2022 by Nezan
Manager and pharmacy team are joy to work with and always helpful.
September 2022 by The blue ninja 9
Not much to say about it it's got everything we usually need it's got a nice reduce section and it usually stays open quite late
August 2022 by Amy Fyfe
the absolute most useless customer service ever. every time i go in there they have 5-6 staff but only one on the till and a line of 10 waiting customers. just have a chit chat amongst themselves while there?s several people waiting. bizarre
August 2022 by Chris Rowledge
Great to have in the high street even better can get prescription done in the evening
June 2022 by s a
Store was closed at 7:15pm on a Saturday although advertised outside and on Google open until 10pm.
June 2022 by Monica Piccinini
The worst customer service ever! They don?t answer their telephone, ever!
January 2022 by Julia Langhoff
Very grumpy and unhelpful pharmacy staff, takes 15min to get the prescription ready.
January 2022 by Deanna Le Breton
Very good and the staff were very helpful ?
January 2022 by Ollie Savage
Small but good range of products
December 2021 by Orla Young
I live locally so Boots is my point of contact for prescriptions and products. I have always found the pharmacist on duty helpful, diligent and patient despite the pressure I am sure, they are under. The name of the pharmacist is always displayed and feedback forms are visible in the counter.Some pharmacists of course excell in their attention and advice. The staff are friendly and helpful on the whole.If a prescription has not been reordered at the time of collection and one runs out, they will give an emergency supply.This is my experience.I do feel it is difficult if only one pharmacist there and I have noted on an occasion a pharmacist having to do the till also on one occasion.We need yo support the staff at this time particularly when under pressure. That is how I feel. If one dies have a bad experience certain use their feedback forms.
