March 2024 by Balbir Mann
Brilliant service and very friendly and helpful service. Would recommend it.
March 2024 by nathalie devies
Very efficient thank you
March 2024 by Peter Beglin
Excellent customer service. Popped in late on a Saturday to get a new battery for my Dacia Duster. With one in stock, it was fitted straight away with no issues. Steve couldn't have been more helpful. Happy to recommend.
March 2024 by Robert Butterfield
These guys are awesome. Saved my bacon more than once. Pleasant to deal with and very reasonable prices ?
February 2024 by Fluke Kas
Came here last minute due to bad customer service at another place. They were able to accommodate us and told us what the issue was with our tyres in 15 minutes. They even brought our wheel into the reception to show us the problem! Was a tad pricier as it was last minute, but glad how honest and respectful they were.
January 2024 by Ranjit Bhambra
I got very good service from Dev. Thank you, guys. I'll definitely be using you again. Dev Keep up the good customer service. 10 out 10.
January 2024 by Fletcher Law
Have my MOT done here & always very quick, efficient & friendly.
January 2024 by John Diesel
Was stuck with a slow, fast puncture. They would not help me and pointed me towards other unsafe tyre shops over the bridge. Apparently too busy. Will not go there ever again. The second time this has happened with them.
December 2023 by Jessica Page
Super quick service and friendly staff.
December 2023 by Tomas Stancek
Professional, friendly and quick
December 2023 by Education Group Long Hope
Time waiting, but it's worth. They are professional !
November 2023 by Sharon Corris
Wow these guys are amazing! Wish I could give them more than 5 stars for there above and beyond excellent service. So helpful and friendly and definitely went way out of their way to help. Very highly recommended. Thanks so much Steve and co I don?t know what I would have done without you.
October 2023 by David Leach
Unlike the two most recent reviews, I have nothing but praise for this branch. One of my tyres had deformed so badly that it was worn down to the steel carcass in one spot. I needed two replacements urgently and merityre were the only local tyre shop to be able to fit within 24 hours.I turned up at the allotted time, the fitter was polite and professional and I was on my way in 20 mins. 5 ? from me.
October 2023 by Paolo Tosiani
Waste of time.Dropped my car there because of a puncture. Explicitly told them that it was a screw in the rear tyre driver side.Returned 3 hours later after I phoned them and they said "it's fixed".I asked again if they took care of the screw, and the man in the reception said "yes".As soon as I got home, I inspected the tyre and to my surprise, the screw was still there.Took it back and got a refund plus an explanation "this can't be repaired".2 stars Instead of 1 because they didn't give me a hard time to get a refund.On a funny note, the man in the reception got offended when I told him that I'll take my car to a serious place...I understand it's the fiter's fault. But as the face of the business, the least you can do is apologize right away, explain that you don't inspect every job, and offer a refund.. instead he opted to play the victim.
October 2023 by Alicia Dyos
I was a loyal customer who spent thousands here and recommended these guys to everyone I met. I recently spent a fortune with them repairing my car and whilst there was told my mot is due soon but not to worry as they checked everything during repair and it would pass.I then go back for my mot this morning, only a week later (having barely driven it in that time) and am now being told I have failed the mot with 1 tyre bulging too much to make it fail, and 2 advisory tyre issues. This is the only garage I have ever been to where they refused to release the car without having all defects AND ADVISORYS repaired so I have had to pay them to replace all three tyres, when only one of them actually caused the mot fail... feels like opportunistic money grabbing to me, especially as I bought a whole new mid range set of tyres from them exactly 1 year ago on my last MOT. Advisory means advisory. Don't appreciate being forced into paying for work that doesn't have to be done.When asking to speak to the manager about being pushed into buying tyres I didn't legally need, I was told I am the manager and I'm not releasing the car back to you until you pay for all three new tyres. Not to mention just trying to drop the car off for the mot I was ignored for a good few minutes while the guy at reception stood in front of me slagging off the bosses to another colleague, and someone else had to ask him whether he was going to serve me or not before he rudely without even a hello said what do you need. We will not be returning with any of our cars, and they have lost a lot of customers from this as I will make sure to retract my recommendation to everyone that I know and tell them all just how bad the service has become.Please don't reply to this review telling me to email the manager like you have other bad reviews as apparently that's the guy we were speaking to already who forced us into having the advisory's done before he'd let us take the car. I do not want to speak to this man again, so I'll be going straight to the motor ombudsman.
