February 2024 by Michael Collins
I drove from Oxted to Caterham Village pool yesterday (Tues) to find It had been shut from 2pm.? Nothing? placed on web site and no response to phone. What kind of management is this?
October 2023 by Kelvin Malcolm
The sauna has been broken for over 6 months, when I speak to the team to query the response is they are awaiting a quote. The £52 pcm membership is also questionable with the outdated facilities and limited classes. Unfortunately there are no other gyms locally. I welcome a pure gym or gym group to the area.
August 2023 by Nick Markovic
Waste of money with dated gym facilities and the staff are rude.
July 2023 by Denis Vereshchagin
Awful management and unacceptable client communication, not recommendedHalf of facilities permanently always broken, sauna and pool
April 2023 by Sarah Gunn
Overpriced and poor facilities. I cancelled my membership and almost two months afterwards I had another payment taken after specifically being told there would be no more payments taken. I am being ignored after trying to get a refund for over a month now!
March 2023 by William Blatch
They have replaced the taps in changing room to hot water only. So using sauna you cannot top up drinking bottle to keep hydrated. Meanwhile all but one or two of their lockers are functioning as has been the case for years. Priorities. Utter contempt for their clientele.
December 2022 by ?????? ????????
Close too early on the week ends making it very busy on the few hours they are open. Plus the jacuzzi has been broken for years.
December 2022 by Ben Amos
Awful price for what you get. Closes way too early. Gym equipment is extremely old, room is tiny and sign up fee is a joke on top of the already mad price.
December 2022 by Tony Mike
Everything closes too early. The tandridge sauna and steam closes 5 hours before finish time on weekends and village health club don?t let anyone in after 1pm on weekends although they finish at 2. Too many kids in the week and literally a rush to close at the weekend. Freedom leisure?s are no where near worth the money you pay
August 2021 by Michael Steddy
The care and attention to paying members during the Covid crisis has been abominable. No contact even when you complain - Freedom leisure management also said they were concerned enough to respond once and then ignore you. Well Covid has made me walk the area more, I now know nearly all the public footpaths and its Free.
May 2021 by Debbie Budgen
Only joined this week but lovely staff, nice feel to it not too busy
July 2020 by Sneaky Gamer
very over priced, never clean. i use this place because its local and can be quiet at times. in urgent need of an update as hygiene is becoming a problem.
April 2020 by Duncan Ponikwer
Very friendly staff and never too much trouble getting on the equipment you want to use
August 2019 by james paton
very over priced, never clean. i use this place because its local and can be quiet at times. in urgent need of an update as hygiene is becoming a problem.
July 2019 by Rebecca T
For the money I don't think it's great. I have been going to this gym for 13 years. I pay extra money for a more relaxing feel. It used to be private gym. I don't think they should allow children in this pool or have aqua classes. I think it should be a relaxing adult gym. The pool is now over crowded the pool was not made to fit that amount of people. And they also have a pathetic small lane only one person can fit into. There is a sign stating it fits two people which makes allot of the customer grumble. The Sauna always seems broken and dirty. The pool is dirty. The changing rooms never seem clean, but that's probably because for some strange reason the cleaner comes in the morning so throughout the day it's left dirty. And you have to get up at 6am to book onto classes a week in advance I work during that time so cant get my phone out why should I pay money and not cater to my needs what is to be done about this?. The gym seems run down and the staff could honestly be more friendly. I clearly only wanted to pass though with my card into the gym whilst someone was writing in a form. if they girl behind the desk used her common sense she would have thought to take my card and just sign me in. Little things like that. No cups for water machine. Not a relaxing gym at all. Why do we pay for this gym? what do we really get ? why is oxted not more because it has a sauna? and where are the swim memberships only? what's good about it? can't think of anything really the class teachers are sometimes nice. One once said to me this wont help you lose weight! I didn't even say I was a diet or wanted to lose weight. Rude!
