July 2024 by Laura Burrell
Rude staff and my nails have broken allready. Dont not go in when busy and if you dont have a appointment. I waited over 40mins despite being told they will be 10mins.
Please use nail salon next to the bakery they are amazing!
July 2024 by Jess Ford
Very Clean salon, beautiful biab nails with extension &perfect shape
April 2024 by Briony Taylor
Very pleased with the services I receive at nails and spa. Good quality nails, never rushed and always perfected. The nails always last, took me a while to find a nail salon where the nails don?t chip/come loose a week or two after application. Staff are very welcoming and can always accommodate me via walk in. Highly recommend!
April 2024 by Katie Kell
Great service and do some fab personal designs when requested
April 2024 by Yasmin Campbell-Piracha
Love getting my nails done here! So kind and profeswith each service ?
April 2024 by Oriana Wermig
Horrible curved nails.
March 2024 by Ahtesham Ali
Friendly Staff and Clean place.
March 2024 by Niamh Sumners
Super happy with my nails ? Kevin is the best! Very gentle & never fails to disappoint. Staff are always very helpful & welcoming ?
January 2024 by Meg Jackson
I recently moved to the area and chose this nail salon as it had the better reviews. However it was frustrating to book an appointment in advance and then when I was seen (late) they just plonked on foils to remove my gel and left me sitting for 40 minutes whilst they prioritised walk ins. There were clearly more customers than staff, and trying to cram people in. The polish felt rushed and hadn't dried properly, meaning most of my nails had marks on them later that day. They should focus more on giving a better and timely customer experience than trying to be greedy and see too many people simultaneously. Otherwise there are plenty of nail bars in Caterham that customers can go to instead otherwise.
December 2023 by Ellie P
Had my nails done Monday 18th December! I asked for biab with a slight extension as I don?t like them to long! As you can see by the picture Monday evening I noticed gaps and they looked like they was on a week grow out on the same day I had them done! By the Wednesday 20th one nail came off, Thursday another 2 nails came off, Friday another 1 came off so by Friday evening I was missing 4 nails I decided to take them off and they literally just came off without to much effort! I don?t live close so I couldn?t go back to get them repaired but it was a huge waste of £40. Ideally I would like a full or partial refund as the quality was not up to standard and they should not of just come off within a few days! I will not be returning.
December 2023 by Louisa Smith
My go to nail salon they know what I like and will chat. Never had a problem and always walk out loving my nails that last till an infill never had a broken nail and they spend their time doing a really good job no rushing! My little girl gets her nails done here aswell a little paint job and they are always lovely with her, she is always so happy with the little pamper and they take their time on hers aswell. Definitely recommended only place I will go now.
August 2023 by Charlotte Parr
I think the owner has changed. I have been going here for 5 years and never once had a bad experience.However, since they got new owners. Most people who booked their appointments were waiting 30-60 minutes, nails were Rushed and looked appalling.Shame that this place has been taken over by what was once a great salon. I won?t be returning.Service: Nail extensions
August 2023 by Claire baker
Always a nice experience. Good price and the nails last longer than other salons I've been too.
August 2023 by Lois Fikuart
Customer service wasn?t great, told off for moving nails, no socialisation with workers, no change back from paying and having to fix nails when arriving home. However the quality of nails were ok
July 2023 by Meenu J
had visited this saloon a couple of times but was disappointed in most of the cases due to unwelcoming nature of the staff(sometimes even rude) and feels like since they are very busy they don?t quite care about the customer satisfaction and neatness of the nail work that has been done. As seen in some comments above they are not bothered to do a thorough nail cleaning or removal of cuticles before starting the procedure. Also, one time even the length of the nails on both hands seems to be quite different.
