November 2023 by LH universe
Our car battery lost power in the car park here and without Shaun from Halfords help we wouldn't have been able to get it started again. He was really helpful and very pleasant to deal with.
October 2023 by Joseph Ford
Absolute garbage bike! Rode three time and the bottom bracket has come out after 3 months . Halfords won?t cover it and now I have to pay to have it fixed even though I have the care plan! Avoid this place for bikes! Shameful
October 2023 by DuchessJean Van laarhoven
Fantastic Jason saved the day and always with a smile. Lovely man.Andrew was amazing he went out of his way to help me regarding my MOT. In so grateful for his time and mostly his knowledge. Thank you Andrew your a star. Jean
October 2023 by Savage sound system
So?Firstly, Anthony at Byfleet is very, very knowledgeable, but incompetent!Stuffed up the whole process of a very expensive purchase + extras!However, Ryan one of the specialists at Byfleet deserves a pay rise for many reasons but mainly he?s exceptional customer service & people skills. He is the ONLY reason I am NOT giving a NO star rating!+ Ben (manager) at Guildford done a great job too! Thank you guys you BOTH saved the day. Your efforts are much appreciated.
September 2023 by nicholas coll
Shocked by the poor service. Staff couldn't be bothered to even entertain showing me the bike I wanted to potentially buy. I asked for help and left after 15 minutes waiting.
September 2023 by Ady Harris
Needed 2 new headlights bulbs for my car ,paid online and ordered to be fitted. Got a text to say already for me to turn up, I went the next day took 15 minutes and the young lad was very pleasant to talk too and professional.. very please with the service I had ..
September 2023 by Roland Anderson
Quick, polite & efficient replacement of a car headlight bulb. Would normally replace bulbs myself but this particular one was known to be less straight forward to access, requiring other parts to be disassembled (according to Utube). Halfords (Byfleet) were aware of this and knew some short-cuts and hence managed to replace in a few minutes.
August 2023 by Toby
Popped in Monday 28/8 to collect my new motorbike registration plate. All was there waiting for me. The chap also fitted it for me straight away. Excellent service.
July 2023 by Steve Holmes
I called in last week to buy some locking wheel nuts. The guy serving was rushed, impolite and just unhelpful. Just kept pointing me to where they were , 'over there by the scooters mate'. Yes I know that, but which ones do I need? 'Dunno, they'll all be wrong so buy some and try them'...'Can you look them up on your computer?' 'No point mate'.Sure...great advice. Thank you for your help.
July 2023 by Golf Golf
Wanted to buy a tool for my bike but the odd little bike shop man refused to let me. I could see it on the shelf behind his desk but he said it wasnt there. I later looked online and they had lots of them in stock. He clearly only sells to customers he likes - possibly his fellow Northerners. Terrible service. Other halfords stores are much better.
July 2023 by Karen Greenway
Cannot recommend this Halfords enough. Two lovely young guys changed my headlight bulb which was very tricky. They persisted and it was starting to rain. So kind. Thank you.
June 2023 by Morgan Morton
Supply of the battery was great. Only downer was that the assistant tried to upsell fitting to our Mk 7 Golf with horror stories about "radio codes will be lost" and "start/stop error messages won't go away if you install the battery yourself without my special machine which clears the codes, which will then result in you needed to take the car to a dealer". Fortunately we took the battery away in a different car, and the Golf wouldn't start anyway, so I *had* to change it myself. Yes, there were some error messages, but they ALL went away, and the start/stop started working again for the first time in 6 months! Saving £27 on fitting. Now maybe what he said is true for *some* Golfs, but then *surely* they should be able to tell you truthfully whether your car will be affected or not. Otherwise it's just pressure selling to the nervous novice.
June 2023 by Mark Richardson
Excellent service - we had to get a new car seat for our grandson and the staff were invaluable in advice, demonstrating and fitting 2 different models.
June 2023 by Jack Kennedy
Went for an air con test. Was apprehensive having read reviews but the member of staff located the outlet within a couple of minutes and tested the pressure and levels showing that all looked fine. He was understanding, helpful and didn?t try to make a sale advising that I didn?t need to top up the gas at this time. Thanks
June 2023 by Hilary English
Prompt and excellent service for fixing a fault with the wired in Dashcam in my car (bought from and fitted by them previously). Only charged for a replacement part and not for time. Brilliant!
