December 2023 by wayne vidler
Lovely food very good staff very happy to helped loved my
December 2023 by Eleni
I?ve been going to this restaurant location since I was a child and I must say I have noticed that it has started to go downhill a little in recent years. Although they have redone the inside, making it much more inviting and atmospheric, and the food is still of a nice standard, although lacking some authenticity here and there, the service is very on and off. The previous time we went we were stuck in the restaurant for hours due to the incredibly slow service in a half empty restaurant, however when I went back yesterday for a family meal, we found quite the opposite ? we were rushed out of the restaurant within the space of an hour (despite having a three course meal) by what I assume to be the manager, who was frequently shouting at staff right next to our table and seemed to be bored taking our order as opposed to amiable and welcoming. We barely had any time to catch up with each other and enjoy our meal at the table as our food was getting thrown at us so quickly. I think they need to find a happy medium between rushed and slow service to make this a more pleasant experience.
December 2023 by Wendy Armitage
The staff were friendly and attentive, and service was a good speed.Everyone loved their choices of meal and we came away feeling nicely full!Vegetarian options: There is a variety of vegetarian and vegan options for starters, mains and desserts.The 5 cheese & mushroom pasta was delicious and the vegan rasberry cheesecake tasted just as good as any dairy based cheesecake I have ever had.Wheelchair accessibility: The slope to get to the front doot is quite steep and manual wheelchair users may need a little assistance to get up it.The second set of doors to get in require both to be opened to fit a standard size wheelchair through, and they are quite heavy.Once inside the restaurant is mostly on the one level (there are some tables on an area accessed by a single step).Space between tables is enough to get a standard sized wheelchair through even when people are seated.
December 2023 by Will Thompson
A busy restaurant and there were alot of Christmas parties at the time of my visit so probably a little unfair to fully judge. However our order was messed up with the wrong dish which wasn't that great. All felt a bit rushed. Overall I've had better Zizzi
December 2023 by Ben Stephenson-Oliver
Always good food. Happy friendly staff.
December 2023 by Tim Arscott
First visit to Zizzi since it's been worked on, found the service and food very good and would be happy to use again.
December 2023 by Robbie McDonough
cozy decor and very accommodating staff, bonus points to the staff member wearing the elf hat, It was quite
December 2023 by Mariana Guerra
Food is delicious and price is ok. I usually come for a treat lunch after a long night and morning shift and there's always that bigger lady that is hurry. She wants the order and dessert order and everything to quickly. Im not old , but I can see lots of old ladies enjoying themselves and she's always pressing for the order . Come down lady. You are always empty during lunch time . Let people enjoy themselves
December 2023 by carlette mordaunt
Upon entering the building, we were not greeted despite there being a few people in the bar area. We had a young child with us and instead of her being disruptive in the entrance area. We sat quietly at a table in the entrance. I observed 2 members of staff walk round to see us sitting waiting. One simply frowned and walked away. My husband had to go and ask if we were okay at the table we had sat at, or if we needed to be seated somewhere else. We were seated somewhere else. We had just finished getting settled when a waiter come over asking if we were ready to order. Luckily for his time, we had looked at the menu online and decided what we wanted beforehand. We ordered our food. The waiter then brought over some complimentary pasta crisps. Noting that we had ordered all VEGAN food, he casually added 'These are dairy free, but the are cooked in the same fryers as meat products'. It took myself and my husband a minute to realise what he had just said. We then went and checked if the chips we had ordered were also cooked in the same fryer as the MEAT products. He confirmed they were. We were extremely disappointed. Zizzi advertised these on their menu as being suitable for VEGANS (VE). If the waiter that served us had't told us this information then we would have eaten our meal and not realised.I am not sure how they are getting away with advertising dishes/sides as suitable for VEGANS and then cooking the vegan products in MEAT 'contaminated' oil. I am absolutely flabbergasted! If you are VEGAN then Zizz's isn't the place for you. Zizzi's sort it out !!!Vegetarian options: Vegetarians also be wary, the chips ect, are cooked in the same fryers as meat products. Ask before you eat !Dietary restrictions: Not suitable for VEGANS, although they advertise vegan food on the menu
December 2023 by Rene F
We had lovely Sunday dinner .Food, atmosphere and fantastic service delivered by Marta made us only want to come back again, again and again.
November 2023 by Paul Holden
Nice food, though a little more expensive than expected, and service was very slow (staff rushing around, so probably under staffed for a Sunday lunch time).
November 2023 by stephen jones
Waited over an hour for food, although the restaurant was empty, a constant stream of delivery drivers getting thier orders very quickly, was told they have been told to give priority to deliveries. If they lose the customer base at the restaurant they will have no where to do deliveries from!!!
October 2023 by Karen A.
Had a wonderful evening out here with friends. Good menu choice and have gluten free food too. Only negative is poor lightning in one part of restaurant - need torch to read menu.
October 2023 by Carla Mestre
Great food! Lovely service.The cleaning of the place needs some attention sticky tables and the mix bathrooms are all dirty.
October 2023 by Andy
We visited Zizzi in Banstead for lunch and had a wonderful time with a delicious meal, great service in a lovely restaurant. The atmosphere, food and service from the team was on point and made our experience great. Our waiter was Zack who?s served us on a few visits now and he?s brilliantly attentive and nothing is too much trouble, a real example of what great service should look like. Thank you Zizzi Banstead for making a nice vibe to hang out and eat lunch in ; with great service and amazing food ~ we appreciate you !????? Great service from Zack & the team? Delicious food? Great menu choice selection Clean and tidy restaurant? Nice vibe inside? Reasonable prices5 ?
