March 2024 by Td
Love the waitrose in banstead great, nice free coffee ? too!!!
February 2024 by Kailesh Patel
I do my shopping from Waitrose as they are friendly staff and service with smile ? more over good variety of different things and nice parking space.
February 2024 by Andy Barnes
Expensive!
February 2024 by Rachel Hopkins
It?s nearly everyday most tills closedObviously the manager does not care
February 2024 by Karen Gibbs
Very busy and only 3 tills open.
February 2024 by Pat Casbon
A Waitrose is a Waitrose, but this is a very good one. Still very good.
February 2024 by Francesco Rocca
The Supermarket is Top..But the Toilets are dirty ¬ Cleaned Properly
January 2024 by Jonathan Stott
Queue was longer than usual but got what I needed.
December 2023 by Alan Forder
Great store, good service. A little more expensive compared to some others but good selection and quality
October 2023 by Fred Washington
Great products. A lot of things can't get elsewhere. Proper Greek yoghurt. Organic products that are hard to get elsewhere. Great selection of fruit and veg. Very fresh, unlike some other places. All in all, great products. You will pay a little extra. However, it is definitely worth it. Toilets are a shame. Really don't match the building, which is clean and tidy. Can't say the same for the toilets. Parking is not always easy. It gets very busy and full.
August 2023 by Yissel Martin
My favourite Waitrose to shop. A lot more options than Coulsdon one.
August 2023 by Moses Gulus
Amazing supermarket. good prices and good customer service.
June 2023 by Neethu Varghese
Waitrose takes customer service to the next level. The staff members are known for their professionalism, attentiveness, and genuine willingness to assist customers. Whether you need help finding a specific item or seeking recommendations, the knowledgeable staff is readily available, ensuring that your shopping experience is seamless and enjoyable. The dedication to providing personalized service sets Waitrose apart from other supermarkets.
June 2023 by Mint Tea
Free coffee, free parking. What's not to like?!The fruit, veg and meat is good quality and very tasty. A small yet delightful fresh bakery section. A large selection of prepackaged bread. Lottery and tobacco counter (limited vape products). Fresh flowers and plants. Meat free range has increased. The gluten free section is growing, but not huge.With excellent service and outstanding produce, no, it's not the same price profile as Aldi or Lidl.Sad to read the negative reviews of this shop with comments about suspected racial profiling around the hand scanners and complaints about the parking when so much is right about this store:Staff are extremely caring, helpful and considerate. There are a handful of polyglots and bi-lingual staff. Although perhaps not a full on conversation, it's not unusual to hear greetings or gratitude in; French, German, Spanish, Italian, Czech, Romanian, Hindi, Arabic, Russian, Korean, Polish, Chinese, Turkish, Japanese, Greek, Ukranian, Swedish, Portuguese.....Being on the end of a re-scan can be a pain, but this is not staff instigated; more of a random computerised check.Parking times are on show and if you're unsure, just enquire with any of the staff.Have happily enjoyed regular shopping here for years.I wrote this review as a shopper, but as these are my findings, I successfully applied for a job here.As a long standing happy customer and as a happy member of the team, I'd like to say: THANK YOU WAITROSE.
May 2023 by Shelley Perry
We moved to Banstead 5 years ago and have been shopping at Waitrose regularly since. All of the staff have always been very helpful, friendly and professional but I?m compelled to applaud a particular member of staff who always goes above and beyond. I have witnessed her consistent professionalism and friendliness with every single customer she speaks to regardless of how she is approached. She is an absolute credit to Waitrose, Banstead and I feel should be acknowledged. I noted her name badge and very much hope I am correct in saying her name is Lorena - thank you for making Waitrose a lovely place to visit, I look forward to seeing you when I come.
