February 2024 by Paul Stevens
Rubbish ... closed at 2.30 again yesterday... Why?
February 2024 by Judith Burnham
Obviously Banstead Post Office Manager taking no notice!! But AGAIN went down there and notice .. closing early ... AGAIN !! Come on Post Office sort your staff out...
February 2024 by Jovan Maric
Unbelievable branch, open and close when they feel like it. Supposed to be open until 4:45pm but closed for some other flaky excuse today at 2:30pm. Just look at the other reviews, almost all of them are because its always closed - they love a half day! What other business just sticks up a badly written A4 note when they feel like knocking off half a day early. Absolute joke, no wonder the Post Office is going bust.
February 2024 by Jonathan Cooper
Underfunded. Demotivated staff and regularly closed due to lack of staff.
January 2024 by Laura Roth
I was there at 4:20 today and they were closed. Staff was sitting behind the windows with the drawers shut. This has now happened on multiple occasions. Very frustrating!
January 2024 by Jason
Shocking service daughter went in 15 years old and refused to pay her money in her bank account as had 5 pound coins and notes didn?t even offer to pay the notes in for her ashes her to leave the shop also said can you put on.scales !!!!! This is terrible a terrible service for a young childCan?t give no stars which is what thus should be. Also was told to get money bags!!!!
November 2023 by James Ansell
Ive tried to use this post office 4 times in the past 3 weeks and every time i go they are closed.....go to nork park much better
November 2023 by yari takunai
I have never seen this place open, even during listed hours
October 2023 by Patricia Pangan
No customer service training. Closing time 4:45pm when l went to post office yesterday at 2pm, it was closed too early. What happened Banstead branch
September 2023 by Robert Lowes
According to their website, closes at 4.45pm. Not today! Closed before 3.30pm.
July 2023 by Brittany S
Worst experience EVER. Save your time and go to another branch. Lady with short white hair needs some lessons in etiquette. Nasty.
June 2023 by Kyle Harbour
Opens at 9, closes at 3.30 due to short staff.Not sure why short staff means they shut early, do they not work normsl hours or is royal mail jus not paying properly for people wanting to work there?
June 2023 by Shima Nwaeke
I usually use the very reliable Nork Post Office - a few times I have had to use the banstead one, I have been very disappointed.One time they had closed early ? and another time the staff were just rude.
May 2023 by Marye Pem
The opening hours never how it says online. It would be nice to update the system with the correct hours including the temporary closing time, 4pm for short staffed days
February 2023 by Julia King
Rude staff member . I was told nothing could be done about it as they had been there for over 20 years . Very rude.I don't know how that person gets away with speaking to people like that . Reduced me to tears this morning. Very vile person