March 2024 by andre pucci
Cant fault there mechanic'sKnowledgeable and friendly.Use them every week
February 2024 by Chris Potts
Bought a BMC Roadmachine Five. Arrived well protected. Easy to build and was good to go. Great price and great people to deal with. Definitely will buy again.
January 2024 by Jamie Perks
I bought my daughter's bike from Spokes last month as it was the the best price around by far. We were going away mid December too & when they heard this they went out of their way upgrading the delivery to ensure the bike arrived early for Christmas! Many thanks to all at Spokes and they are highly recommend!
December 2023 by Patsy To
From the moment of my initial enquiry, to discussions about what bike to get and all the accessories, to walking out of the shop with my brand new bike, the service from all the staff at Spokes has been outstanding. I cannot fault the amazing service I received - thank you very much.
December 2023 by Phil Lavery
Despite being 230 miles away from where I live I took a punt on ordering a bike online from Spokes via Cyclescheme. My experience of dealing with other companies close to where I live (Winstanleys Bikes, Wigan & Evans Cycles, Southport) wasn't great so I was even sceptical about ordering a bike online from a company I hadn't heard of before - but other reviews of Spokes gave me enough confidence to take the plunge and in the end, I need not have worried.I spoke with Dom (mechanic) and despite Cyclescheme not being his remit he was super helpful in getting the order processed for me with minimal fuss - even recommending a pedal upgrade to fit within the value of my Cyclescheme certificate. The bike came in good time and once assembled really looked the part. I did notice however a minor defect on the saddle. I emailed Dom about it and I half-expected Spokes to ignore or not care as it was a relatively trivial issue - but I was blown away by the level of after care customer service as Dom arranged delivery of a replacement saddle, no quibble, and even threw in some extra freebies. I was completely taken aback. I can't think of many other companies who would go above and beyond in this way - particularly for a long-distance online customer to which they have no prior affinity. Thanks Dom and the rest of the Spokes team - a credit to your profession!
September 2023 by Sam Marchant
Huge fan of Spokes. Always feel welcomed and the team are super helpful. A big shoutout to Dom in particular for always looking after my bike and being so honest with what actually needs doing!
August 2023 by Damian Eaton
Superb customer service knowledgeable staff and explian exactly what has been done.Wealth of experience
August 2023 by ian stuart
I purchased a dropper post and had it fitted, James was very helpful in choosing one and Dom (the mechanic) did an excellent job of fitting it. Both are knowledgeable and easy to chat with, and I would recommend Spokes.
July 2023 by Simi & Pally Randhawa
What an amazing shop to get the best advice and bike purchases at a very reasonable rate!We had zero bike-purchasing experience, but my family were welcomed by the staff at Spokes of Bagshot! A recommendation for our 6-year-old daughters first bike was advised and they went the extra mile to order in the colour she wanted. I also returned on a later date to purchase a bike as a surprise for my wife on her birthday.10/10 for friendly and very helpful staff ?
June 2023 by Fergus McKenzie
Excellent service from Spokes. I took my bike in, having had trouble with my bottom bracket. Thought I would have to leave it with them, but they replaced it there and then in 15 minutes, saving me a fair bit of hassle. Good lads.
May 2023 by Lisa Townend
Brilliant place to buy a bike and accessories. Great advice from knowledgeable staff. Highly recommend James and his team
April 2023 by Adam Stapledon
I have been trying to choose which e MTB to get and Spokes of Bagshot had some really good deals. When I enquired with James to help me decide, he couldn't be more helpful. Very informed and always rang me back (even though he is really busy). I couldn't recommend him enough. Once I made my mind up the bike was delivered the next day, absolutely amazing service, thank you so much.
February 2023 by Taibri Short Legs
Many thanks to Spokes Bagshot for taking care of my next door neighbour's wheelchair wheels this week. Checked out both wheels, replaced one tube and a small £5 payment. Great community spirit and great service. Many thanks again Brian Porter.
November 2022 by Jessica Pattison
My experience with Spokes has been fantastic. It is hard to find bike shops that are knowledgable and responsive. Spokes delivered this today by the bucket load. They couldn't be more helpful, gave me plenty of options and were super speedy in replying to my emails.Thank you so much for your help today. Top service!
November 2022 by Brian M
What a great experience and atmosphere. I was on the look out for my first full sus mtb and the team were brilliant. A special thanks to Nigel, really welcoming and made the purchase a really enjoyable event. We even had a laugh during my demo! I?m sorry I can?t remember the young lad?s name who set my bike up, he took the time to explain the process and whys. All round a great visit end to end, and I have a bike I?m very pleased with, and shop I would happily return to time and time again. Thank you.