September 2023 by Diane Coe
The first time using this petrol station whilst riding through Ashtead and it will most probably be my last...A large puddle of diesel all over the floor which was impossible for my son,who was with me, to avoid on his motorcycle...not impressed at all...why aren't these spillages reported to the cashier by who ever has done it...or why isn't the forecourt checked by a member of staff on a regular basis....it's just not good enough... diesel it's highly dangerous when it gets onto our motorcycle tyres,boots and foot pegs. Disgraceful???
September 2023 by Usererror
Would avoid this service station at all costs!!!
August 2023 by Todor Zhaigarov
On 4th of August between 19:30 and 20:00 o'clock I bought pack of beers. The price on the tag was £5.99 but on the tilt I pay £7.15. When I ask why the price is so high the man on the tilt say something like "This is the price". He was so busy to talk on the phone. Very disapointing place
June 2023 by ABHINAV GAONKAR
The toilet was blocked with supply crates and no effort was done by staff to ensure i get to use the washroom. Its just basic customer service to move the supply baskets and keep entrance to washroom accessible. But the guy says sorry its blocked.
January 2023 by Han En Priscilla
Elektrisch tanken er is 1 CCS laadstekker beschikbaar. Je kunt in het Shell station koffie kopen en naar het toilet toe gaan. Er is geen overdekte plaats buiten
December 2022 by Colm Hanway
I frequent Shell Ashtead, in the mornings, in order to purchase petrol, and other bits and bobs. It's always an incredibly smooth experience facilitated by the wonderful cashier (I believe his name is Senthil?) who is always exceptionally friendly and very expedient with any requests or help.
November 2022 by Will
Terrible service from rude staff! Topped up my fuel today and entered the shop (previous customer just leaving so cashier had clearly been at the till), only to find cashier helping delivery man unload. Not an issue but he didn?t acknowledge me in any way. When, unsure if I?d been seen, I said ?excuse me, am I able to pay?? I was berated for being inpatient as he allegedly had seen me enter the store and said I did not need to be entitled. If wanting to pay for fuel is entitled then I?m very happy to be less so!
June 2022 by Razvan George (R-GeOxX)
4 out of 5 shell fuel stations has the toilets locked to avoid cleaning. After topping up and spending lots of money you can't use their toilet..... This should be part of inspection fail across shell chain.
April 2022 by Werner Verster
Stopped here today as I had a puncture. Staff were very friendly and very helpful. Arranged a mobile tyre company for me and I was on my way in no time. Thanks guys. Much appreciated!
January 2022 by Ben Sunderland
Quick tesla charge thanks
January 2022 by Cezary Berezowski
Diesel, petrol, coffee,sandwiches& much more
January 2022 by Ian Campbell
Rediculous price of fuel here.
October 2021 by Shaun CL
I think now is as good a time as any to recognise the gentleman who runs/works at this garage; we are local so have used it for many years. He always greets you with a smile and goes the extra mile to help you plus the site is always immaculately kept. Amongst all the recent chaos with fuel supply, these guys are having to cope with extra stress, enquiries and bursts of high activity which again he seems to maintain his excellent level of service and friendliness. Very highly appreciated :)
October 2021 by Claire Inns
Poor Senthil was working on his own during the busiest time in recent years and he did it with a smile!I watched him run around putting ?out of order? signs on pumps then back in the shop to serve customers, then back out again to open boxes outside. I queued for half an hour to refuel and everyone was highly stressed but when I came into the shop he was very calm, collected and cheerful.Well done Senthil. You?re doing great.
October 2021 by Lauren Roche
Always great service from this place, with a smile too! Staff here are really helpful and friendly. Must be very tough at the moment but they're doing a great job!
