June 2023 by Google user
Walk up to the counter two people talking behind counter. Refuse to sev me saying that they don?t take payment Go to the other end of the store They will sev you. When l mentioned at the other till She said they should have sev me. Will keep out of that store.
February 2023 by Iwona Frej
great store with good promotions only sometimes there is a problem with customer service
February 2023 by Nigel Leverett
It is a shop with all the usual you would expect. This ones a bit dated
January 2023 by lisa palmer
Always good and well stocked excellent prices
June 2022 by Prince Of NoWhere
Best Superdrug store (including Pharmacy as well) Amazing customer service , always good promotion and clean store, easy to find stuff.
June 2022 by Navnish Matharu
Good store and well stocked.
June 2022 by Mike Hall
Convenient for pick up from phone orders.
March 2022 by Dareen Ahmed
Good choice and display of products. Aisles at not too narrow so it's easy to move around and you can see things properly. Prices were good too.
March 2022 by A I
It is right at the edge of bridge. If you want to park your car then park at Tesco express across the road where parking is free for 30 minutes. Service is great and store is very friendly and loveable.
February 2022 by Amanda Castle
Shops have really been improved.. loving the new look... Spacious and great stock...
September 2021 by julie ann byrne
I popped in this afternoon about 5.30 the pharmacist was amazing I asked where I could fine an item he immediately stopped what he was doing to guide me to where I could find it I then asked about another item he proceeded to go back behind the counter as we could not find and produced one Thank you
August 2021 by Hannah Hogan
This superdrug is great. The staff are always helpful and friendly.The staff in the pharmacy are so useful and helpful and a great help if you are unsure of something health/product wise.The staff in the store are always happy to help with finding an item or give advice of which items they have experience of.The click and collect is very good and I always find that the stock check online system is accurate.
August 2021 by Dean Wright
Came in this branch today and was asked for them to look in my bag half way through my shopping. They found nothing, young guy with a radio and women with black hair. Neither apologised. I put down my things in disgust and walked out the store. Avoid at all costs. If there was 0 out of 5 I would of done it. Awful experience. I actually thought your not allowed to check your bags until your actually leaving the store which I wasn?t. Customer service at your worst in this store.
August 2021 by Philip Bellinger
Staff are always friendly and courteous.My visits are mostly to the Pharmacy. Most efficient and friendly in Ashford. Have over time used all the others and ended up at Superdrug even though it is the furthest away.Recommend this shop including the Pharmacy.
August 2021 by clive ramsbotty
Was there yesterday and for the first time in my life I got accused of stealing by a woman working there as I left the shop. Quite unusual seeing as I headed directly towards the door from the till I had paid at 15 seconds prior, clearly holding my purchase and the receipt in hand as I left.She tried to play it down and just ran off when she noticed I was holding the receipt, but only after having shouted down the shop to a colleague causing a scene then asking me what I was doing in a condescending manner. I replied politely and left. I won't be shopping there again.
