August 2023 by Glad Bone
The staff so helpful and friendly and polite definitely use them again
July 2023 by Cleo Farren
Went in to collect a paper prescription that I had been struggling to find elsewhere. I didn't catch a name but the lady there was brilliant, she looked but it wasn't in stock - but she went above and beyond to contact another pharmacy for me :) regardless of the outcome this was amazing customer service and a lovely experience and I just wanted to say thank you!
July 2022 by Richard Charles
Terrible service, they accepted the perscrion from the GP, I went to collect and they told me that the medication was out of stock and to go back to the GP, next thing they said we can get from another branch no need to go back to the GP, went to collect later that day and they had given half the perception to someone else, their excuses "supply chain issues" not our problem. The real problem is customer service. I'm never going back there, appalling service.
June 2022 by Jo Mann
I would give 0 stars if that was an option. Had to come back as they were not able to find the prescription. Don?t know their own email address were the prescriptions are being sent to. The prescription had to be resent 3 times while they had it all this time. I had to waste time calling gp services double checking it?s definitely been sent and how. While confirming the details to them they didn?t even bother listening as too busy chatting and laughing between themselves . No customer service skills whatsoever and I really question their competence after this experience.
April 2022 by Adam Rogerson
I arrived 10 minutes early for my covid booster jab but called two people for the jab who had appointments after my own slot time. Tried to raise the issue with the staff who were dismissive and rude regarding my time slot and need to return to work. Extremely unprofessional and what is the point of booking a slot if they done try and stuck to the times.
February 2022 by Katie O'Neill
Terrible pharmacy. Staff are rude and have zero customer service skills, they also laughed at me. Told me they wouldn?t accept a certain type of prescription and that no where else would either, which was a complete lie as I had a great experience elsewhere. Wouldn?t step foot in there again.
September 2020 by R T
We are strongly advised and I personally encourage patients to utilise pharmacies instead of GPs or urgent care unnecessarily. I was on the receiving end of being fobbed off by this pharmacist. I asked for a skin remedy and was told it was 'skin pigmentation and I cant give you anything, see your doctor if you wish'. I saw a doctor who has diagnosed ring worm! I'll never set my foot in there and my family is now changing their nominated pharmacy to a bigger one, when our wish was to support smaller, independent ones.
September 2020 by Gillian O'Rourke
Very efficient service. Lovely friendly staff who are always very helpful. Just as good as when Anthea was there. Sonam and Mandy are excellent.
