November 2023 by jamie lewis
Good little supermarket helpful friendly staff
August 2023 by Colin Richardson
Store is O.K. for a few everyday articles but can't imagine doing a big shop. it's very limited on choice. Staff are all very helpful and polite.
June 2023 by Tracy Alexander
I love buying my moji ginger shots here ? they are the best
June 2023 by Keith Trigg
Waitrose has everything that I need. Staff are friendly and helpful.
May 2023 by maxkelly2007
Lovely shop with everything you need with a car park right beside it. It's on the shop street so it's really handy for getting things for movies very cheap
May 2023 by Graeme Briggs
Quality foodGood staffWine 8/10
April 2023 by David White
Useful if you only want a little, but you couldn't do a big shop.
April 2023 by John London
Very nice service and quality
February 2023 by Harry Lake
Was followed by the security guard all around the store. He even came outside with me and called me over to say the hotel I was staying at was dodgy. Please fix your security protocols, Waitrose. I was dressed smart, with my partner and paid for all my items. Please do not harrass your paying customers as it ruined by day. Thank you
October 2022 by Teresa Dawson
I wanted to share my story as it has such a beautiful outcome to a very sad tale. I purchased a product which was sadly spoiled and had to be thrown away. I contacted customer services and explained that had I eaten it the results could have been catastrophic, I am recovering from a serious medical procedure. I received 2 vouchers, the first one was for the price of the meat and with the second voucher they totalled £23.20.I went to Waitrose today and had a lovely conversation with the cashier called Gillian(Gilly) and just as I was saying goodbye she presented me with a lovely bunch of flowers and wished me well with my recovery.I can honestly say that Gilly is a credit to Waitrose and I thank her so much for her kindness.
August 2022 by Claire Fryer
Excellent customer service. I have recently had major surgery and the young lady (Alana )who served me has been absolutely amazing every time I am in the store she carries my basket and helps me carry my shopping to the car I was even gifted a bunch of flowers. I now shop solely in Waitrose Addlestone because of this young lady Alana is so sweet and helpful. All the staff in the Addlestone store are lovely but I want to say a huge Thank you to Alana for making shopping (especially after major surgery) an absolute pleasureThank youClaire
July 2022 by Terry Phan
An amazing store with lots of cool things to buy
June 2022 by Vadim
Great store, only wish that mobile signal was better inside store
February 2022 by Bob Humphreys
Good fresh produce, easy buying experience, helpful staff.
February 2022 by Catherine Parr
Good range of products despite only being a small store. Very friendly and helpful staff.
