August 2025 by Daniel Moisescu
A very well stocked and clean station. It's clear that the manager is doing his job but unfortunately I filled up at night. Like at other stations the salesman was sleeping. I waited 5 minutes for him to turn on the pump. After paying I had the nerve to ask for a coffee. He was very annoyed by the question and answered me very clearly: we don't sell coffee at night! I went to the nearby BP station. Thank you very much, next time I will fill up at BP!
July 2025 by James Levy
Just have been to fill up and get a drink however the the staff behind the till was very rude and useless never bothering again
July 2025 by sony peter
Pump Number 3 will be confused with pump number 9 for the LPG for pay at pump customers.I request shell management to have an inspection on this and make it easy.
July 2025 by Matthew Raishbrook
I use this place for the LPG witch is the cheapest around so very good price, but unfortunately when I try to call them to check if they have and in, they never pickup, and I have to travel in from Croydon, so can be very frustrating when getting there and is out,
June 2025 by Rideon
Its good place for LPG. But never pickup calls for information . Never.
June 2025 by Adnan Niro
Lazy rude staff who aren't bothered to service clients
The guy was simply mopping the floor while I was waiting to pay, he kept just giving me looks while I was waiting,
May 2025 by Aria S
Very kind and helpful staff who work here. The gentleman working the night shift really helped me in a pickle. Thank you to this Shell team and to him.
April 2025 by Carmen L
Car wash is open 7am to 9pm on weekdays. Not sure what the weekend hours are.
March 2025 by Jaden Riaz
Hurrah for LPG. Self-serve. Pay at shop.
March 2025 by Tomek Flis
LPG well done
? thx
February 2025 by Aaron Walding
24hrs?
Rude man inside waving you away
Not 24hrs ,
January 2025 by B P
Great autogas facilities
January 2025 by ammar say
It?s very rude from shell petrol station Addleston staff named Nathan was ignore me when I was waiting to get serviced and he served the person behind me .. it better from the management to train the staff about customer service and how they should deal politely with every customer today 18/1/2025 at 17:20
November 2024 by Growing your brand
Good morning
I?d like to share a deeply unfortunate incident that happened to a friend of mine at this establishment. He was humiliated while trying to refuel his car. The manager refused to provide his name, as did the cashier, although her initials (May) were visible. Both of them, seemingly of Indian descent, treated my friend with extreme disrespect and falsely accused him of attempting to refuel and leave without paying.
Their claim was that someone in the driver?s seat was ?trying to escape.? In reality, it was his wife driving, while he stepped out of the car to refuel. Despite this, they refused to unlock the pump and forced him to go inside to prepay before refueling?simply because his car is old and because he is an immigrant.
This is unacceptable! My friend is an honest, hardworking individual who fulfills his responsibilities and pays all his bills on time. He does not deserve to be treated this way. To make matters worse, the manager verbally humiliated him further, accusing him of planning to leave without paying and making several offensive remarks.
The incident took place on November 22, 2024, around 8 PM. After this experience, my friend has vowed never to return to this place and is sharing his story to warn others. He also plans to leave negative reviews about the establishment to expose the prejudiced and xenophobic behavior of these individuals.
Such actions are unacceptable, and it?s crucial to remember that everyone, regardless of their background or circumstances, deserves to be treated with respect.
November 2024 by Ygor Franca
Good evening,
Today, I went to refuel at this establishment, and I was deeply humiliated. The manager refused to give me his name, and the cashier did the same, although I managed to see her initials (May). Both of them, two Indian individuals, treated me with extreme disrespect, falsely accusing me of trying to refuel and leave without paying. They claimed that someone in the driver?s seat was trying to escape. The person driving was my wife; I stepped out of the car to refuel. However, they refused to unlock the pump. I was forced to go inside and prepay to refuel my car?simply because my car is old and because I am an immigrant.
This is an outrage, a blatant lack of respect! I am an honest worker, I fulfill my responsibilities, and I pay all my bills on time. I don?t need to endure this kind of baseless accusation. On top of that, the manager further humiliated me by accusing me of planning to leave without paying and making offensive remarks.
This incident happened today, November 22, 2024, around 8 PM. I will never return to this place, and I will make sure to warn my friends to avoid this establishment. I also intend to leave several negative reviews to expose the xenophobic and humiliating behavior of these individuals. They think they have the right to treat others this way, but one thing is certain: in this life, what you do, you will eventually pay for.
