January 2024 by Flower Dudi
Don't you EVER come here at night.Beware of moody adults acting like 5y old children with no ability to communicate yelling and hitting the windows :))))Being after 11 p.m. , this guy was pretty angry seeing me at the window.Firstly, he told me he did not have the item i requested, and when i went to take a picture to show it to him, he already had it in his hand , afterwards I asked him for an item from the fridge and he pretended not to hear/understand me, i wanted to take a picture of the item to show it to him when all hell broke loose , he yelled at me that : HE CAN'T READ ENGLISH , and then proceeded to hit the door with his feet like a 6y old child telling me to GO AWAY . I have a video of the incident , and surely the petrol station manager can view the whole incident.You should be ashamed of yourselves, hiring and allowing this type of behaviour.
December 2023 by jeroen fredriks
good morningI refueled with you on Sunday morning 11-12.I left my wallet on the counter.I would like to get in touch with you but I cannot reach you by phone.gr j.fredriks
November 2023 by Kyla Wright
Just went to station at 1am nobody was there we knocked and called for somebody but nobody answered us we then called the phone number and had no reply too. It seems like every time we come here the guy must be sleeping in the back because there?s never anyone working
October 2023 by balihar singh
Worst place night staff behave very badly
September 2023 by Ricardo Ellis
Disgusting nonsensical behaviour. I wanted to fill up and he wouldn?t let me because someone was in the car when I wanted to fill up???? Don?t ever come here at night.
September 2023 by Lliam Miles
Went to buy petrol at 1-2 am. We waited outside for like 5 mins nobody was their. So we nocked, you can clearly see it on camera. The man cam at us and shouted at us saying we was trying to break in !!!!. We apologised and told him we were knocking to get your attention. So he took my card after I paid until I come back with the Jerry can of fuel.I feel this was racially motivated, and I will take this further if hr or manager doesn?t step forward and gives me an explanation.I?m sure he took a picture of my card, don?t know what kind of fool he takes me for.Ps never going again, look at all the other reviews, clearly this will just be shoved under the rug.
August 2023 by Kostadin Kostadinov
Please explain to your staff that when he wears this shirt he is at work. We have never seen a person to shout at you when you want to buy an ice cream on Sunday at 22:15 06.08.23 . He simply refused to talk to us pretending that do not understand what we are trying to say to him by waving handsI?m regular Shell customer and definitely will stop getting fuel from this garage.He wasn?t wearing wearing his badge so I?m unable to give his name
August 2023 by Richard
Arrogant man who is there all the time servingDoesn't come to the serving hatch during the evening..When he does he will ignore you and clean the coffee machine instead or re arrange the sandwich sectionOr absolutely anything else appart from acknowledge you at all ....and he does it with a big smile on his face...he must be £7ph other than that I have no idea how he keeps his job
July 2023 by Alex Smith
honestly worst customer service we went there at 11:00pm Friday and they tried charging us for a different pump, when we told him that he made a mistake and charged us for the wrong pump he blamed us for not checking it was correct before, this continued for over 30mins as he was refusing to give us a refund, and being very aggressive. looking at some of the other reviews this seems like a common thing to happen at the shell garage so definitely would not recommend
July 2023 by James Holmes
The guy that works the nightshift, you will all know the one, he is the most painful human I have ever met. Needs to be working somewhere where he has no interaction with other people and should absolutely be sacked by Shell asap.
June 2023 by S C
I visited this store at 23:30 on 06.06.23. Terrible customer service. Attendant Doesn't even wait for you to tell him the pump number. Tried to charge the lady infront of me for my fuel, she had to state a few times that she doesn't have any fuel. The attendant just kept tapping the PDQ machine prompting her to pay and not listening. She told me she was going to get a few items but didn't bother as the transaction was so difficult. I also didn't bother getting any additional items and drove to another store. I will not be returning here and I would advise anyone else to take their business to ANY alternative petrol station.
May 2023 by Laurynas Vasiljevas
2 months they can?t fix shell +go discount 10% every time I come they say oh sorry it?s not working unbelievable very bad experience in that service station
May 2023 by Jay Mitchell
Saturday 29/4/23 late evening staff member is literally the rudest man on earth. Behaves and talks to customers as if he is doing a massive favour and reluctantly serves.The man needs to be sacked!!
April 2023 by Ionut Stoica
Very bad experience with the lady from here( cannot share her name due to privacy policy) .. I?ve been to ask for a copy of my receipt and instead of helping me she was more preoccupied why I need it. I?ve gave her the pump number, date when I?ve done the purchase, exactly amount that I?ve paid and of course being 5 days after the transaction didn?t remember the exactly the time.. and she refused.. very disappointed
April 2023 by Charlotte Edney
Love the ladies and gents that work at this Shell. They are really great!Helped me download the Shell App and saved me money on my coffee! I charge here regular and I have only really positive things to say. Never experienced anything negative. The guys that work here are super helpful and do a fantastic job!
