March 2024 by Dulcie Atkinson
We had a great experience buying our car at KCS. Chris was knowledgeable, friendly and really helpful. There was no ?hard sell? or pressure on buying. On collection everything had been sorted and printed for our convenience, would recommend.
March 2024 by BECS FEEK
I cannot recommend KCS of Surrey highly enough. Customer centred through and through. Car sales man Chris was personable, knowledgeable and professional, he took time and care to go through everything with me and took care of my part exchange too.I was nervous initially to take the Mini out on a test drive, but Chris was patient and reassuring. I didn't feel pressured into buying through-out...I am now starting a new driving relationship with my Mini Countryman, thank you KCS of Surrey
March 2024 by James Edwards
We bought a Mini Cooper s from KCS the whole sale was handled professionally and friendly with Lewis looking after us, we drove down from Nottingham to part exchange our old Cooper s and drove back with our new car which we are delighted with. Lewis looked after us making us a coffee after our two and half drive down to Surrey. The sale was no pressure we had a good test drive and we sealed the deal wife and I would definitely recommend buying a car from KCS.
March 2024 by David Wilkinson
The reception we received at KCS Surrey was very welcoming and Chris Hayre listen to our requirements and showed us all the cars of interest. We had no doubt that KCS cares for its customers. We decided to spend £17,000 on a Mini Cooper S feeling assured that doing business with KCS was professional yet person. All the staff were courteous and the transaction was painless. Everything that was promised was forthcoming and we have no hesitation in recommending KCS to anyone who wants peace of mind when buying a car.
February 2024 by Ernest Braimah
Great great people amazing cars. Mini specialist. other car brands also..relaxed buying process all explained. Pop in..
February 2024 by Natasha Lane
I found a car through AutoTrader and booked a test drive with KCS for the next available appointment. I dealt with Chris from start to finish and he was absolutely brilliant. I originally test drove one car and then decided I wanted a better specification car and Chris sat down with me and went through all of my requirements. Nothing was too much trouble and he arranged a test drive for later that day. The second car I test drove was great, it was a 15 minute test drive which was nice because some other places rush a test drive and just take you around the block.When I agreed to buy the car, Chris walked me through everything about the car including service history, warranty, financing and features. He printed out the service history for me and even ordered me a pen for some touch ups and did them while I waited. Throughout the whole process Chris was friendly, super helpful, welcoming and never pressured me into making a decision. He said I can always pop in there if I need anything.I'd highly recommend KCS to anyone wanting a car, especially a Mini because they have loads in stock!
December 2023 by Arun
I didnot buy a car from KCS of Surrey but I would like to share the fantastic experience I had from young Lewis Nye during my visit.We were assigned to Lewis to facilitate the viewing. Lewis had sound knowledge of the cars in his garage. He listened to our requirements, gave technical suggestions, personal views and made us feel valuable. He was very helpful and made us feel easy by offering to make the sale easier and flexible.Unfortunately, we did not buy from KCS as we decided to go for a different car KCS did not have in stock at that time.I wish Lewis and the team at KCS the very best.
November 2023 by Jed Rock
Extremely friendly and professional, making it a relaxed Mini Cooper purchase experience!Highly recommend.
October 2023 by Dan Reeve
Brought my Ford Mustang from this Dealership today , I have never experienced such a fantastic, easy process , Amar really kept me informed and updated on the princess and the prep for my car upon collection . There was no pressure at all in the whole process. Thank you Team!!
October 2023 by Marshall Family
Excellent service from Lewis from start to finish. Very knowledgeable about the car and model (in stark contrast to the place I had visited the previous day). Clear explanation of the merits of the very good warranty offering. I wouldn't hesitate recommending KCS after my experience.
October 2023 by Ryan Lincoln
We found KCS through one of the many used car dealership websites (might be Autotrader - we've looked through so many). I spoke to Chris upon calling enquire about a Mini, and he gave me all the information I needed before scheduling to look at it. Chris was very friendly and professional. And after expressing interest in moving forward with the vehicle he kept in communication with me and delivered all that was requested on his end. The business was straightforward as is should be.I looked around at their other offerings and the cars all seem to be in excellent shape for being used cars. I recommend you check them out.
October 2023 by Kevin
KCS of Surrey. Lewis was our sales person and was great, welcoming, not pushy, you are left alone at your own leisure.Only gripe I have is what I had already read on reviews.There is a prestige/premium vehicle check package, good in some ways but a simple thing was not checked and it was very visible, and that was both sides with the strut gators exposing the vulnerable part of the strut, better would be to replace, but so simple a thing to put 1 zip tie on each side, personally, there is no more of a pdi than a basic one you don't pay for, but you do get added benefits from it, so maybe worthwhile, you make up your mind if you go for it with what is described, but as for expecting the vehicle to have a bigger check,- very doubtful.Overall, Great team, and I would buy from them again.5 stars for Lewis.The 1 star down, due to their independent garage used.
September 2023 by Lin Ellis
This was my first experience of purchasing a car after the death of my husband. Chris was very helpful and very patient. After a few hiccups I purchased a fabulous mini countryman which I?m really happy with. They have a brilliant range of minis (possibly one of the best locally to me) along with other other makes. Would recommend ?
July 2023 by chris hampele
A great purchasing experience and initially very happy with the car but the actually at first service since ownership (only a few hundred miles as only used for 2 learners, so very very low mileage) it appears the brakes front and back were all fully worn out to the lowest point and we had to spend nearly £750 replacing them all. Car was sold with an apparent recent service, where clearly this would have come up. Really disappointed as expected more given the price and apparent condition and stature of the dealership. Lesson learned.Would not recommend on this basis.
July 2023 by Phit Balance (phit)
Can't really fault these guys, found a car liked it, no hard sale and endless phone call, px my car, didn't get what I really wanted but wanted a hassle free transaction. I needed to add on the package deal, it does offer peace of mind, just hope I never need it. Kam was my guy and hope I never see him again on a positive note :-)
