June 2023 by Dr. Gabor Szotak
Their manager at this shop is so hopeless and impolite. I ordered a pair of shoes worth of £370 from NIKE, and it was offered to deliver to this local shop. Unfortunately, my parcel has gone missing. Finally, it turned out the manager opened my box, which was delivered today by DPD. And then this manager advised me that NIKE shouldn't send it to this shop. I then recommended this shop manager to get in touch with the sender to ensure that they do not contract this Coop any longer, because I am just a customer who hasn't got any direct relationship with NIKE. Apart from the fact that the manager's English knowledge could be better, it is weird this kind of unskilled so called leader is allowed to to manage a shop.Kind regards, Dr Gabor SzotakExecutive Doctor of Business and Psychologist
April 2023 by Twigg_seventeen
Absolutely disgusting attitude, rude and obnoxious. Multiple times I've been in and asked for items that can only be purchased from behind the tills and have had to repeat myself multiple times because English isn't understood much. After countless times of having the same problem I eventually got aggravated and raised my voice on one occasion and one staff member qouted IN FRONT of customers "shouldn't come in if he can't handle his drink" which is absolutely shocking. Shouldn't work with the public if you can't understand their language
November 2021 by James Hendon
It?s really gone downhill since the change or refit, staff seemed bored and underpaid, stock varies every other day. Better go walk down to other co op or even simply shop down the road.
September 2021 by Emily Hannon-Luijbregts
Friendly staff but it's extremely narrow and difficult to navigate with a pram. There's a Costa coffee available and a small warming area for baked items (sausage rolls etc).Staff seem friendly enough and very proactive when there was a line forming to open another till. Marked done as it really felt very claustrophobic
August 2021 by Jon Overton
Just walked out of this store as two members of staff had no face mask on in a customer serving role.I challenged this and the staff member said he forgot.It is a shame, as I like the new layout but wont be returning to this store anytime soon.Management need to ensure all staff are wearing masks.
August 2021 by H C
Good pit stop for the necessities, could do with stocking more fresh baked goods!
September 2020 by Scott Richardson
Handy wee shop saves a trek into town
July 2019 by LforLeeeo
No 3 for £1 sweets
August 2018 by Michael Johnston
Rudest staff Iâ??ve ever seen in a shop. Rarely wear uniform. Some are fixated on their mobile phones behind the till whilst scanning your items, the word please is non existent. Manager couldnâ??t seem to run a bath let alone a store. Poor show from the coop.
January 2018 by MishDoc aka MishaDee
7pm Tuesday 23rd Jan, have just purchased The Sun newspaper from this Co-op & attempted to scan the SAVERS code, only to find some shiester has already done so! Nice.
October 2017 by Geordie Hider
Brilliant service
October 2017 by Tylexon Kendrid
Useful
April 2017 by Anime Queen
charged me way to much money when it was supposed to be less. i recommend that you avoid this shop! my daughter came home crying her eyes out because the cashier embarrased her infront of the customers for not having enough money. the customer service is rubbish.
October 2016 by tim johnston
This is a review for the new store on station rd, not yet listed. Appalling local customer relations at the new store in Addlestone Surrey ànd online. Was refused a refund by the manager for rancid off food item bought 2 hrs earlier. The assistant who sold me the item stood next to him with his head down in embarrassment as the mangager refused to the right thing. Incredible, never going back. Raised the issue with their online support and still no resolution two week later.
August 2015 by Jed is the best person alive.
A great shop, go there every weekend to pick up food for my family. I cycle there from my home, (although I live AGES away) and pick up some sweets (for my sister) and some supplies for tea that night. I have rated it 4 stars, because of the fact considering its such a small shop, it's easily accessible and its very practical. The only improvement would be to add some bike racks. I have to be on constant alert in the shop to make sure my bike's not being nicked!
