October 2023 by Heather Dakin
Perfect service. We returned after 24 years to get another beautiful ring our 25th wedding anniversary. We bought a ring for our first wedding anniversary. Friendly service and so pleased with the ring and the alterations. Will be back again thank you Sarah and team Heather and Chris
November 2021 by Jenny Hinchey
Great service, helpful staff
November 2020 by Julie Field
Sarah Cole and her staff always deliver a first class service and have a fantastic range of beautiful jewellery. Highly recommended
November 2020 by Verity Tomson
Fantastic shop!
November 2018 by Farryn Mitchell
A friend recommended this store to me as I needed some items repaired at short notice before flying home to New Zealand in 2 days time. The staff were very nice and friendly and were able to complete the repairs in 30 minutes for me. Very happy customer.
November 2018 by Alice B
REVOLTING SERVICE AND SHODDY WORK- Do not use this jewellers!!!I took my engagement ring to be resized several weeks ago. I asked them to also check the stones were secure as the ring my fiancé had chosen was vintage which is what we had wanted. Within a week a of me getting the ring back a ruby had fallen out. I took the ring back straight away to which I was told that the ring was old but they would send it away to re set the stones and extend the claws. I requested that yes please do this but as long as this does not change the look of the ring. Two weeks later we finally got the ring back but to my horror the ring was totally different in appearance and the Finish was appalling. The bill then was £50! In shock I took my ring to show my fiancé, he was equally as upset and took the ring the next day to a separate jewellery shop for a second opinion. The claws on the ring were pulled right over the stones and were continuous lifting from the stones. The ends of the claws were not finished and metal was cut at a right angle over the stone. The claws were sharp to touch catching easily on anything I touched, even drying my hands on a towl was impossible without my hand being attached.The jeweller giving a second opinion was horrified and said the work was shoddy. Returning to Sarah Cole we asked for a refund due to firstly the work not being completed as we request. The ring returned to us was totally different to the one we took into the store and the work was of very poor standard. Sarah was very rude and said she "was trying to help us" and that conversations between the staff had been "why are we bothering with this ring" yes the ring is vintage but that's what we wanted. We are now having to pay for a second Jeweller to correct the work who says that the ring being old is no problem and he will happily return my ring to its original beauty and re secure the stones without changing the original look of the ring.Do not trust this company with your jewellery!
November 2018 by Megan Harvey
My favourite jewellery shop in the area!!! I (and my boyfriend) have bought numerous items from here and have always found the quality to be amazing!Have also had a treasured ring resized and have been really impressed with the quality of the work. Very highly recommended!
November 2018 by Becki Gaunt
Always able to find beautiful jewellery for present ideas or myself. I have been shopping here for 18 years and it will always be my jewellers if choice for presents, repairs and watch batteries. Friendly, knowledgeable staff. If you are in Framlingham I recommend that you pop in.
November 2018 by Freddie B
I chose this jewellers to have my engagement ring made for my now fiancée, they helped me choose the perfect design using a secondhand ring remodelling it into a more modern design, very friendly and helpful staff, we will be getting our wedding rings from here. Would reconend it to anyone!
November 2018 by Claire C
Many thanks to Sarah and the team for the repair of my eternity ring, it's been returned looking as good a new and very promtly too.
November 2018 by Emma Gibbon
We have been using Sarah Coles Jewellers for over 10 years. Always polite and incredibly helpful staff.
November 2018 by darren andrews
Lovely outlet. Very helpful staff. Will visit again when back in Suffolk
November 2018 by Pete Jessop
Very helpful and very friendly staff excellent store five stars
