January 2024 by Matt
I used this place 3 times and everytime the guy behind the counter obviously doesn't like his job his attitude towards customers was a joke aswel as myself,
October 2023 by Shervorne Page
This branch is closed due to the awful flood. They have all worked so hard to address the mess and destruction.
July 2023 by Richard Braden
Extraordinarily rude postmaster here. Unfriendly and unhelpful. Seemed to be rubbing off on the woman behind the counter too. I've honestly never encountered any post office like it; in a memorably bad way. Came to reviews here - others have been here before me it turns out. The strange odd 5 star reviews here are manifestly bogus or put there in error by people giving one star reviews. There's one 5 star from someone who apparently visited a different town; "Framlington". Says it's a lovely little shop. Framlingham Post Office has just a counter in an otherwise bare rectangular post office building. There's literally no shop. Wrong town?
July 2023 by Simon Garrett
Closed 5 mins early after I made a special trip.
June 2023 by Sem Tevchenko
The postmaster here is positively hostile; it's very weird. The others aren't much better. I actively avoid whenever possible.
April 2023 by Lisa Moore
We came to visit Framlington and we were both blown away by the super customer service of the lady that serviced us. Such a lovely little shop and so nice to see a proper post office still open
April 2023 by This Lady Is A Witch
We came to visit Framlington and we were both blown away by the super customer service of the lady that serviced us. Such a lovely little shop and so nice to see a proper post office still open
December 2022 by Anton
Not opened today, in Google maps shows that it is, but not actually.
November 2022 by Reuben Wilson
Sent a figure out over ebay, they lost it.
April 2022 by Jezz H
Staff are very rude and unwelcoming.In the morning, I was not even greeted with a Hello or Good Morning by a member of staff who looked very unhappy as she plonked a sign outside, which wasn't even looked at by anybody.I felt as though I was not listened to by them, and the questions I had asked were just spoken over, the bloke was very arrogant with answering.I was laughed at as I left the post office, by the male member of staff. I felt very upset with my experience. I live local & I have lived here 6 years with no problems usually, but that morning really pushed me to my limits.As another review is also stated on here, they really want to be a little bit more friendly and welcoming and happy. Maybe a little more consideration to your customers might help?Avoiding from now on, even if it means having to walk for miles to another post office for the sake of sending a letter or exchanging cash as I genuinely felt upset whilst leaving & being laughed at for no reason whilst having other customers in the shops. Oh, a limit of two? There was four people in here at once, close to one another.
December 2021 by NJLis
I am new here in Framlingham, and I go to the royal mail quite regularly. I have only met 4 staff members so far, which are usually very friendly, three women and one man. Sadly, the male member of staff appears to be very unfriendly and arrogant, after I had asked for some adress stickers. As I am from Germany, where you get the stickers for free, I didnt know one has to pay for them in England. The male member of staff made sure, that I know now.. sadly very arrogant, i feel sorry for the other members of staff.
December 2021 by My Cameras
The male staff member in this post office is a really unhelpful "jobs worth". Arrogant and very unhelpful. Quite surprising in a town where most stores and staff are super friendly.
September 2021 by Sue Everitt
I used this post office on a trip to UK to post my day 2 covid test. Not very friendly or helpful. I would have hoped that taking my sample to one of the authorised posting sites that they were familiar with system, but they apparently had no idea. ?
August 2021 by Sasha Hilton
Not sure why there are comments about rude and unhelpful below, the Framlingham branch is great, we ship hundreds of boxes a month with them, and they have been incredibly helpful and easy to deal with.
August 2021 by Simon Paul Scott
I use daily for my business and send 1000s of items throughout the year, great service and highly recommended ?
