December 2023 by Katty ?Kattyroo? J
Member of staff lacked customer service skills. There was no basic friendly greeting and the member of staff was irritated when I couldn't hear/understand what they were explaining. They seemed to be perfectly polite to the customer beforeSo they, must have, just not liked the look of me. Broke me a little.
December 2023 by A-M Sellon
Excellent pharmacy team: kind, efficient, helpful and use their initiative. Night and day compared to another nearby pharmacy...!
October 2023 by Andrew Casey
Poor service in leeds
October 2023 by Stephen Hill
Brilliant store
August 2023 by sonia silva
Boots always has such good offers and I'm a loyal costumer here in the UK and overseas, but the costumer service in Boots Woodbridge is very poor to say the least. Three women in the prescription counter completely ignoring costumers in the pharmacy section next to them, pretending we dont exist. Eventually one of the ladies served us with such a nasty attitude that I will definitely won't be back there. Shame!
April 2023 by Angie Handson
Got what we needed, lovely polite staff
November 2022 by Roger P
Terrible customer service. The till is often left unmanned. Any query, you must queue up interminably at the prescription desk. The staff behave as if you are a nuisance. If you've booked a vaccination things are no different.
October 2022 by David Pudney
Slow and poor customer service. Avoid at all cost.
October 2022 by Yasmin Wags
Awful customer service and place is a shambles
October 2022 by Susan Semaine
Had my flu injection all good
May 2022 by Tim Parrett
Too few staff, especially in the Pharmacy. Very slow to process prescriptions & lengthy queues waiting. Telephone answering non-existent.A great shame since Bart became part-time. He is sorely missed.
April 2022 by Dave Hazelwood
Lovely people always helpful...
February 2022 by Simon A
Exceptional diligence and service today from Boots working with Franfield House surgery on repeat prescriptions. Wonderful phone service and manner! 10/10
February 2022 by Christina Beardsley
This store is constantly understaffed. Apparently Boots review their stores regularly but not this one. This store needs an overhaul it?s unkept, grotty and often under stocked. The pharmacy staff work in a very small space and you can see they are often under pressure. Across Europe there are modern pharmacies in small towns with wonderful products. We have Boots stuck in the dark ages, paying minimum wage to staff who through no fault of their own are overworked and underpaid. The landlord of the building needs to be taken to task over the amount of moss and debris that comes off the roof making the Turban centre a complete eyesore!
November 2021 by Severin Severin
Totally unprofessional, lazy and incompetent. Flu jab booked. Store closed, due to IT problem. Bint and pharmacist pretending they couldn't see me waving outside, trying to get in for my jab. Pharmacist lazy and stupid. Hadn't actually booked my jab properly. Ignored me as I had to persuade staff to serve me. Abysmal.
