January 2024 by JoshdoesYT
everything is broke always. staff useless, food is
December 2023 by David Beard
As you would expect from a kentucy good only problem no ice cream says don't have one yet its on kentucy menu (have to go to McDonald's to get a mcflurry)
December 2023 by Adele Buckley
Asked for no cranberry sauce. Got cranberry sauce. Long wait for
December 2023 by Nico Menkveld
Just ordered a bargain bucket at the drive-through.. All chips were upside down in the bag. Chips were cooked in old oil, making them too greasy and tasting awful. The bucket was an even bigger disappointment. Fingerlicking good? The colonel would immediately shut this particular KFC if he'd tasted what I just was served. Shouldn't the chicken be covered in a crunchy layer, for a nice bite? If I wanted crunch, I should have munched on the bones.. Thank you KFC Sudbury, I've made up my mind and will never visit another KFC again.
November 2023 by Ben Uncle
Ordered KFC through Uber eats this evening & the order arrived completely wrong I think the only thing that was correct was the cans of drink. Tried to call them to ask what happened & where my food was but no answer, so I drove down to see if I could get the correct order and get it refreshed because everything would have been stone cold by the time I got back home which defeats the object to get it delivered! I got told they?ll make it all fresh but can?t do anything about my delivery fee because the food got delivered. Absolutely appalling behaviour, didn?t even get an apology.
November 2023 by Peter Lindsay
Food was not cooked properly and are not customer service is very
November 2023 by Jonathan Warriner (Jono)
Good points:Chicken tasted nice.Bad points:Insufficient change in the till to provide exact change, Restaurant was dirty. All tables and bins were dirty/full. Staff seemed stressed? one member had a verbal meltdown at a delivery driver creating an uncomfortable atmosphere. Felt awkward asking for more food and drink. They stopped serving fries and the last portion of fries we had tasted like they was cooked in the chicken VAT. Restaurant was freezing cold.My impression is that the store manager needs to up their game. A large chain franchise as such should not have so many faults in one restaurant.
October 2023 by Ash De Silva
Food could have been a lot better, service was about 20 mins concentrating on all other orders except customers waiting at the conunter. Hardly anbyone sitting down but mess everywhere. Not made welcome nor any mention mof the wait, despite walkings coming in well after me getting served and mout the door before me.
September 2023 by Dan Weatherley
Really pleased with my experience here. I ordered the mighty bucket for one and a few extras. The staff member altered me to say they only had two drumstick pieces left, and asked if I wanted those or to wait for fresh chicken. I was happy to wait and I appreciate that he asked as hate getting two drumsticks as they can be quite small.
September 2023 by Cheryl Jones
Staff are friendly , no milk shakes food was ok , the building looks a
September 2023 by William Moore
An excellent experience. Food very good..polite service and good selection of dips!
August 2023 by Simon Waldron
Popped in for lunch as I was working in Sudbury. Had the mighty bucket for one, which is always good, and the teryaki chicken which was not particularly pleasant and overpriced. Very fast and friendly service.
August 2023 by Mathew Woods
I have eat here but I shouldn't, it's not clean and the staff look like they could do with a scrub. Very slow and unprofessional. The prices have also gone through the roof, But the chicken tastes like chicken!
August 2023 by Thomas Swain
Harry is always polite and friendly in his customer service here. The quality of the food here in general has gotten better over the last year.
August 2023 by Stuart Jeans
Really poor service today, similar to a couple of weeks ago. Went through drive through. Left sitting for 5 minutes at the order point waiting for someone to take my order. Same problem when I got to the service window with cars stacking up behind me. Simply put they need more staff. Ended up going to McDonalds.
