February 2025 by Peter Heal
My Partner and I have just visited your Coffee Shop in Tesco Store in Sudbury Suffolk and were served by a young lady by the name of Izi. She was a delight and the sort of person you need to keep. Made our day. Thank you
Parking: Tesco Store, Sudbury Suffolk so plenty of spaces
Kid-friendliness: There are plenty of child chairs including for babies
January 2025 by Pernilla Penhaligan
Shocking!
Staff member who served me was petulant and rude.
I ordered a seasonal drink which ought to have come with chocolate sauce and sprinkles. The drink I ordered was featured above her head. I asked if I had the right drink and if it could be corrected.
She said no because the sauce was already 'inside' the drink. I pointed out the drink featured had chocolate sauce and sprinkles on the cream. She said rudely " Well I can put some on it if ya want."
She then added some sauce but no sprinkles... pouting throughout and then bitching to her colleague as I walked off...
August 2024 by Jodie Houghton
Usually I come here and the service is lovely staff are friendly. I arrived I have two girls with there mouths wide open looking at there phone. They eventually look up I order a drink they don't have that in stock. So I ordered a latte got given a dirty look and told not to be rude. I walked out im not paying for that "service" staff need an attitude adjustment.
June 2024 by Louise Ager
Ordered 5x cakes as a gift for an office, delivered by Uber Eats.
Turns out, two of the cakes they didn't have, so instead of substituting them for something else, they only sent 3.
No notification that items were not available at the time I ordered, or shortly afterwards where I could have amended the order.
Had to wait for the recipient to call me and tell me there's a note in the cakes saying to contact Uber for a refund for the two missing cakes.
What a flipping let down and embarrassing. Useless!
May 2024 by andy hewitt
Always go to my local costa
February 2024 by Emma Maile
Nice cakes and green tea and coffees sadly the only thing that lets it down are not many tables cleared to sit down at a clean table service is very efficient you don?t feel close up to other people as tables are spread out light and
November 2023 by John Christou
Dreadful and wont be returning even if it is convenient after shopping. I asked for one of the seasonal drinks to be iced and was told that they cant. Despite a big advert behind them for customising your drinks, of which the first line said 'ask for your favourite coffee over ice'. The woman who initially served me had to check this with the person making the drinks and then decided she would move on to another job rather than continuing to serve me. So another server took over my order. Waited far too long really for two drinks considering there wasn't anyone ahead of me. Then one of the drinks was wrong but by that point i just wanted to leave so took what they had made. And they were both lukewarm. Cant even blame it on them being busy as there were four staff members and one was stood there looking aimless not doing much.
November 2023 by Alexa Blake
I placed an order with Uber eats for 4 items, a drink, piece of cake, hot toastie and a tiffin and when I received my order the toastie and piece of cake wasn?t in the bag like how can you mess up such a simple order, like how can you forget to put the sandwich that you just toasted into the bag, you only put 2 out of the 4 items into the bag, to order a meal and I don?t even get the main thing is crazy and now I don?t get my lunch to eat I only have a drink and a tiffin, to whoever made this mistake please be more careful because you might think your job ain?t that important but you can make or ruin people?s day and let me say you have ruined mine, the one nice thing I finally talked myself into doing for myself gets ruined.
October 2023 by Monika Zasadilova
I could forgive half empty fridge with no muffins available (well, 2 blueberry was there, no other though). I understand problem with delivery or other circumstances might happen.. but promoted items are not available, because they are getting ready for Christmas season. New offer shall come up in about 10 days, meaning 10 days promoting food and drinks they don't and won't have. Unless they plan come up with Christmas offer even before Halloween, then it will be shorter time. Well done Costa. I left empty handed as I came specifically for promoted items.
August 2023 by Lisa Wright
I had just finished shopping in Tesco it was 16.40There were people sitting having their drinks and people at the collection point too.I could not get a takeaway coffee as the server said they were closed. The actual closing time is 5.00pm, so one would assume it would be possible to get a coffee to takeaway at 16.40!
August 2023 by david lewis
This Costa charges extra for ALL it's drinks than other branches. This is a rip off Costa.Asking BBC "RIP OFF BRITAIN" to investigate this Coco-Cola SCAM. Coca-Cola owns Costa.
September 2022 by Lisa Gardiner
Lovely hot chocolate ?
Lovely staff
June 2022 by J S
Update your hours to 7:30am opening
April 2022 by sue keedy
Great little stop off after your weekly shop at tescos. One lady works really hard, Olivia, I think. Great choice of snacks
February 2022 by Susan Berry
brilliant service...girls loved the milkshakes!
