March 2024 by Peter Bennett
Excellent service - especially from Sam, who was friendly, knowledgeable and helpful.Got a Fiat 500 Lounge which is superb!Very happy with Riverside Autos as there were plenty of staff which indicates a very successful and reliable company.
March 2024 by Samantha Downing
Bought a new car from here, excellent service from the first contact.Really professional and smooth service with my part exchange.The warranty they offer is excellent for a year.I needed a couple of things sorting about a month after getting the car and they booked it in no questions asked.I also got a courtesy car whilst they did the work.I honestly cannot rate them highly enough.I am recommending them to everyone I can!
March 2024 by chimpsta2
Excellent friendly Garage, Eugene sorted everything out, for my Abarth purchase, I would definitely use the place again!
March 2024 by Rhys Findlay
? avoid these cowboys ?At the start they were fine then got abit dishearten when I offered them a realistic price 25.5 k for there overpriced car originally they wanted 30k then they dropped it to 28.5k all the done was get Stevie wonder to clean it and put what looks like a dodgy mot on it , for the amount of oil it was leaking Stevie wonder must have done that aswell , they only paid 20k smh ?Drove 8:30 hours down and asked politely if they could pick me up from enterprise hire 20 mins away which was told no one could due to staff shortage due to Covid , there was 6/7 boys walking about when I arrived in the taxi so don?t believe not one of them couldn?t get me but that?s fine is what it isWhen I arrived was looking for a nice shiny rs4 in the forecourt in front of me but no the Car was hidden behind the back of the building it looked like hadn?t been washed in weeks some presentation when your about to spend 25.5k on a car and there was next to zero fuel which is a lovely gesture for my 450 mile drive back homeHadn?t even drove 1 hour back up the road and there was a fault with the thermostat which I phoned ( eugene ) about and was told they would sort itThe health check I got done up here also lead to a nail in the tyre and a 3 oil leak along with the thermostat fault / pcv fault and a few other things so there mot with no advisory?s was a ?good? oneBut because I got a ?heavy? discount and they panned me off down as trade sale on paper which I am not in the trade anyway and at no point was I told my ?warranty ?is now non existent due to my amazing discount they gave meI have had the car 8 weeks 4 of those it was in the garage coming out with a £1600 bill which they aren?t willing to help out with anything even the thermostat issue which they new about when I wasn?t even an hour away from the garage going home (they said get it sorted and we will sort something) was over phone call so doesn?t mean nothing of courseWhen I messaged about the faults they actually read and rubbered me for half the day until I messaged again ?Eugene also mentioned my timing belt Wasn?t needing done for a good while when it was actual due this year so that was Another lovely surprise from this wonderful garage , I?ve actually had a much better experience from private sellers on marketplace , bought 20/30 cars in my life and this has to be one of the worst experiences / professionalism I?ve came acrossI sent them the list of issues and I got back one poor message which they can?t even start it off with my right name and which basically leads to a f you we arent sticking to our word and aren?t helping you with any of these issues cause you got a hefty discount on our massively overpriced car , wasn?t expecting the full 1600 maybe 3/400 to cover the costs that should have been made right to start with ohhAnd they have also read and rubbered me again no surprise thereThink twice about buying from these absolute clownsWould leave zero stars but the car itself was worth 1 once I spent £1600 getting it right
February 2024 by Honie
It is extremly disappointing to do business with an unprofessional dealership that sells a car from under you. I literally lost time with my family in the USA, paid high airfare, and did everything I said I would to purchase a vehicle outright. Then on the way from the airport to the dealership I was told the vehicle was sold. Disgusted.
February 2024 by Sheridan
Highly recommend Riverside! I took my Mini to them to fix a warning light and to get an MOT done and they provided excellent, reasonably priced service and parts! I was kept well informed throughout the process and I could not believe how reasonably priced everything came to be. They were extremely fast in completing the work they needed to do and were extremely polite and professional throughout my car being with them. Will definitely be using again in the future ?
February 2024 by mike smith
Have used Riverside Autos sell sell four cars always a better option than part exchange and a lot easier than trying to sell myself. Now used them to find two cars to buy. Each time has been have been really please with the vehicles. Service always very professional and friendly.
January 2024 by amanda Rutterford
Highly recommend Riverside Autos and in particular Sam, as a family we have now bought 3 cars from Riverside, the last was for my daughter whos car had been written off, Sam went above and beyond to get the car she wanted ready so that she wasnt without a car. Fantastic warranty and all round service, wouldnt hesitate to recommend, and they love biscuits.
January 2024 by Ralph Edwards
Carl was very helpful, this is the second car we've purchased from this dealership in 2years will always share his hospitality and friendly service.
December 2023 by Roger Daniel
One star means hated it. No where for me to park, got asked to move 3 times in 15 minutes, asked 3 times for help to find a car seen on website- " I'm busy, no idea, I'll find out, but move your car " were replies. I waited and waited seeing same people walk pass me ignoring my presence. I gave up realising this Company were not in the slightest bit interested in selling me a car. Just before Xmas too, must be doing well.
December 2023 by Chris Caulton
Honestly what an absolute pleasure coming to do business at this local(ish) Garage to me all the staff were amazing & Sam has been a star from the start, no pressure or any stress with anything whatsoever, will definitely be coming back in the future when looking to change vehicles again, Thanks Chris
December 2023 by Steven Lamb
Very helpfull, good qwick service ! Well priced, and friendly service. This is now my garage of choice
December 2023 by Jo Leverett
I?ve been coming to Riverside Autos for a long time and they always look after me and will continue. All the guys are polite and helpful and a pleasure to deal with.
November 2023 by Nick Fairs
My car was booked in for a service and other problems with the brakes were found and this was sorted all within a half of a day. Most satisfied.
October 2023 by Wendy Pilgrim
The staff and experience of buying a car from Riverside was the best service. Everything I asked for was sorted out and so I have no complaints at all. When I called them up with a problem,it was very quickly fixed and sorted out.
