Saskia was very helpful and understood mine and my sister's needs and she's been very good with communications and assisting us with planing our mum's funeral.The 'viewing room ' needs attention - the lighting was awful (not soft) there were cheap plastic flowers in the corner - simply put the room was not fit for purpose... read full comment
October 2022
2 weeks ago I called into the Southwold office to confirm a delivery time for tributes.My first impressions were off an abrupt staff member who was not particularly helpful. 4 days later I deliver the flowers, I asked if this doorway was the only entrance, the reply yes!.The coffin spray was 5 foot long and the staff member... read full comment