October 2023 by Sinead Kelly
I placed and paid for an order on 09/09/23. This item still hadn't arrived by 17/09/23. I contacted the seller. NO response. I telephoned the seller. NO answer. I lodged a dispute with PayPal on 19/09/23 and miraculously, the seller responded!The item is a present for my dad, if it hadn't have been, the order would be cancelled.The item has finally arrived today.Terrible service and terrible customer service.I have given a rating of 1 stars due to the fact, he did respond and the item has now arrived.
October 2023 by Diogo Rebello de Andrade
Store is most likely closed. I placed an order in the beginning of July in the online store, and not only has it not arrived, but I tried contacting them via their website a month ago and no one ever got back to me.They don't answer any emails, and neither of the phone numbers on their website are active. Do not buy from here
October 2023 by José M. Vivas
Hi, This seller is an ebuyer from eBay and I have bought him a very expensive concertina and he don't answer me..He has not sent to me the instrument and he don't answer my mailsAt the moment I have not my money and I have no my instrumentDon't buy here..!!!
March 2023 by Rodney Fijn
Ordered some strings to be send to continental Europe. Royal Mail gave this seller a hard time, but they found a way to get them to me anyway. Nice people, good communication.
January 2023 by William Bell
Sent email regarding purchasing a mountain dulcimer . Never got reply , bought elsewhere. . If they can?t get back to you to sell you something. I don?t fancy your chances if you have a problem .
November 2022 by Margaret Ingham
I ordered an item in July which never arrived. I requested a refund which also never arrived!
November 2019 by Dave Shorten
Great to have a proper music store in Diss. PJ is an experienced musician and can provide everything needed by beginners right through to accomplished players. Highly recommended!
