May 2025 by Monique Pap
Fantastic experience today being served and advised by Tuhin, who was very client-friendly and knowledgeable and took his time to explain what we needed to know.
Thank you!
Monique and Ella.
April 2025 by Q C
Tried to trap me with the most expensive plans. Only to find out about the other plans online.
February 2025 by Howard Copestake
After 3 visits to the shop and 2 on line requests to upgrade I finally went to the Vodafone shop in ELY, here they were equally unhelpful bit did show me the TRUE date my contract ended The nemarket shop gave me three different dates when I visited) The ?staff? do not have a scooby doo other than to tell lies!!!
December 2024 by Mary Beth
Popped in two weeks ago and had an extra line added. Fantastic customer service, kind, friendly and knowledgable.
February 2024 by Modestas Volodka
Collection went smoothly and was out within a few minutes
January 2024 by Colin
We called in to the shop in Newmarket as we had to send 2 phones back as a Trade in offer for new phones .We don?t live locally and also spent a very long time on numerous occasions on the phone to customer services tooOlly was amazing . He was on the phone ages sorting our problem out as we had been on a run around.He solved our problem with a reimbursement from the VodafoneThank you so muchThe Millers
December 2023 by Karolina Kasperska
What a fantastic team. I have been there two days in the row with very unusual case, they have provided excellent customer service. They have done absolutely everything to help me to solve The issue
November 2023 by Rosie xxx
Went in yesterday after having my phone stolen at work, had the best service I?ve ever received, such friendly people and really tried their best to help me out. 1000% recommend
May 2023 by AMY MILBURN
Visited on a Saturday when there was just one person working. He was very honest to everyone waiting and said he'd be a while with his current customer. Not his fault at all. More staff required, especially at the weekend!
March 2023 by Paul Johnson
Fab team, help me with my phone and broadband when I need it with a smile and as I?m visually I?m grateful for all there support.
October 2022 by R
Despite the fact they have very bad tech to work with Gemma Dan Jon and Team managed to sort out all our queries in one visit. Always impressed at how helpful people are in this store ... Many Thanks it's appreciated ...
October 2022 by Maria Keles
We came to upgrade my husbands phone, the staff didn't seem to want to help. Rude and not friendly.
October 2022 by Louise Dyson
It was good experience and staff friendly and helpful
August 2022 by Leo Lee
Service top draw
June 2022 by Carol Shepherd
I have just had an amazing experience at Vodafone Newmarket. Dan and Libby we?re fantastic and so considerate and helpful I would highly recommend this shop