October 2023 by Trixie
I went into this store yesterday to pick up my parcel. I told the young boy I was here to pick up my delivery which had been ordered to store. He ask me my name, then ask me had my item been delivered to store ? which I had already explained. He seemed to struggle, finding my parcel staff came over and located it in seconds. Then I had a free gift. That needed redeeming the female staff said she would locate me to where the item was. Then said shortly for me to find the item myself. I if I get stuck to come and find her? when I got to til she was no longer at the till and was dealing with another customer. The boy was on the till giving samples to the customer, didn?t seem to be aware that he had a queue of customers waiting. While I was in the queue, the item had disappeared on the app. I mention this to staff which she was unaware how to do it and called supervisor who was very young. She tried to tell me to contact head office, which I told her I have done that in the past and they have been useless and pushed me to go to store. She said she would try and put it through the till. I knew I was going to have problems so I told her to scan the item and then my app. She was abit reluctant at first, but went with what I said it paid off it then end. Taught the staff how to put it through as she confirmed she didn?t know how to do it. Something she weren?t taught in training considering supervisor. We both happy shouting yay. Just glad she listened to me. It paid off in the end whether the member of staff you tell she learned something new off a customer or claim she didn?t by herself who knows????
October 2023 by Karen Gould
Staff were very friendly and helpful especially by Victoria.I was able to get what I wanted as normally my local Superdrug in London do not seem to stock any offers advertised.
August 2023 by Heather Webster
Good price's
August 2023 by Toni-ann Hammond
Had everything I needed for my holiday.
July 2023 by Stephen Snowdon
Same as all the rest. No super drugs on sale but that's okay! ?
June 2023 by Debbie Say
Clean. Staff are lovely
April 2023 by Gareth Reeman
Well layed out and large variety of products. Stock levels were high. Pharmacist at the back was very helpful.
February 2023 by Fems O
They are well stocked on everything
January 2023 by Paul Dean
Very friendly and helpful staff
November 2022 by RedPanda 1
The staff in here are lovely, one lady in particular is so helpful each time we come and always makes sure we get the deals etc
October 2022 by Real Restaurant Inspector
Every time I go in this shop simply to buy a drink I'll get my prescription the lady at the front desk insists upon me buying perfume and relentlessly Makes a point of trying to sell them to me when I'm simply in a hurry to get a prescription. This Superdrug store like any other should not work on a commission bases and rather lit customers pick up from a pharmacy what they intended to.This is not a used car sales forecourt so please do not pressure customers into buying perfume!!!
October 2022 by Richard Oxley
All staff very helpful..in particular Katy..who over the years has been such a super staff member..and a good friend..so helpful.!!
August 2022 by Nathan Frost
Very poorly staffed and a lady there that doesnt work Saturdays is very very rude . They change the opening times without warning . Not open Sundays Even tho they opening time state they are .
June 2022 by Richard Kirk
Well stocked for all your needs, with helpful staff. Especially the Polish lady (sorry didn't catch hername) excellent
April 2022 by Jamie Titchener
Nice and modern Superdrug store. Larger than most of their stores. Good location, good variety of healthcare and beauty products at decent prices. Pharmacy on site.
