January 2024 by Kirstie E (koistee)
Thank you to the two staff members who let me loiter in the shop for a few hours tonight after my car broke down outside. I think I would have frozen to death having to wait outside as it took 4 hours for recovery. I forgot to get both of their names but they were so kind. Thank you again.
October 2023 by Lynn Martin
What a lovely experience popping in here. Friendly warm welcome a lot if places could learn from! Best fresh figs I have ever had. Would potentially make an out of the way trip to shop there again!
June 2023 by sarahdQ9822BV
I got married here just over 3 weeks ago and it was lovely, the venue looked stunning due to the amazing events supplier, the florist and Sian. I really wanted to give 5 stars but there were a few issues that happened on the day. I emailed Lorna on the 25th May who was my wedding coordinator but I've received no reply acknowledging it or an apology which I find quite unprofessional. The issues I raised were:- 1. On the morning of my wedding when getting ready strangers were walking around viewing the venue. I was not aware of this and was not asked if this was okay. It would be nice to be warned that this could happen as one person walked in the bedroom as I was getting ready. 2. At my final planning meeting I was advised by Lorna that the bridal "get ready" room would be locked from when we left to go to the ceremony. I was advised that this did not happen and there were personal belongings in the room. 3. I was extremely upset and embarrassed when two of my guests who are vegans were given goats cheese on their main courses when they had specifically chosen a vegan meal and I had stated in the meal planner to Swynford. I was advised that apparently the chef had prepared the dishes earlier and "forgot" they were vegan! My guests had to wait and were given a completely different meal to what they had asked for. What if my guests had eaten it and had an allergic reaction! I find this totally unacceptable from a wedding venue who promote such high standards and have won awards! 4. There were 2 power cuts - one when the best man was giving his speech, this wasn't a major issue as the back up generator kicked in and the second one was later on in the evening. I had a pay bar so when the power cut happened the wifi went as well so my guests were not able to order and pay for any drinks. They were told that they would have to find some opened bottles of wine which was extremely unhelpful for the guests who didn't want alcohol and just a soft drink i.e. coke/lemonade. Now I completely understand that power cuts are out of our control but there should at least be a robust adequate back up plan in place for these situations. Even though my wedding was small and didn't cost as much as the bigger weddings held there (it was a lot of money to us!) it was still a very important day and meant everything. Looking back on the day I have to say Sian (venue manager) was very helpful and was there right from when I arrived in the morning. She decorated the venue beautifully alongside the events supplier. I just feel that my wedding was not treated as importantly as it should have been, it seemed a little slap dash. I must add that all of my suppliers that I had booked and paid for on the day were amazing and I cannot fault them.
March 2023 by Jo F
Everything you need in there at fair prices. Staff friendly and helpful
February 2023 by Alex Schuilenburg
Friendly staff, decent range for small convenience store. Coffee gone downhill since the machines were replaced which is why it lost a star.
January 2023 by OTDiner
Beautiful location for a wedding. Staff are friendly, prompt and very helpful. Not a single problem or issue, just absolutely superb. Thank you so much for making a celebration all the better. The rooms are fantastic as well (the bath is luxury). Food was delicious throughout the day/evening. I highly recommend.
December 2022 by er1nh1993
Attended a recent wedding, so so pleased that they were able to cater for my dietary requirements ( dairy free) and didn?t make it seem like I was separate from everyone else like I?ve had in other venues. The food was brought out as normal with everyone else with no issues and it was absolutely beautiful, hats off to the staff and venue, stunning!
June 2022 by Steve Hardy
Great little store , staff are very helpful and friendly ?
May 2022 by david girling
"All ways top service from the team at this lovely shop" and very low prices too which is always a good thing .
May 2022 by MelvynH22
A wonderful venue in nice surroundings. On the negative side was the overpriced, flat lager that was served all night. And at a wedding reception you?d have thought there should be more than two serving!
February 2022 by Jamie Titchener
Small store, expensive prices, convenient, good range of goods available.
November 2021 by V5664UJjessp
I dont know if u could ever express in words how much swynford Manor means to myself and my husband but I will give it ago. This place is so beautiful and we really did have the best wedding day we ever could have imagined. Nothing was to much for them. Everything was perfect. The staff working on our wedding day were so polite and friendly. A number of my guests commented on how lovely they were. The rooms were perfect. Very clean. Up to date. And i particularly loved the tin bath. The food was absolutely delicious and all our guests loved the food. No complaints here. And as for Holly our wonderful wedding Co ordinator what can I say. She is amazing the best we could ask for. She listened to everything we said always at the end of the phone if we had any questions. If it wasn't for her our day wouldn't have been quite so perfect. We thankyou Holly. You are amazing. Swynford manor will forever hold a special place in our hearts. I could never imagine having our wedding anywhere else. For us it was perfect.
November 2021 by Cruiser11363912620
We got married at Swynford Manor on the 29th October 2021 and had the most perfect day. It?s a stunning venue that wowed our guests, particularly as you enter the long driveway down!! The food was superb and everyone commented on how good it was - nothing was left and the catering team were incredibly flexible and helpful prior to our visit too. The rooms are beautiful and comfortable and impeccably tidy , clean and homely too! What really stood out for us, however, was the staff. They truly went above and beyond to ensure that our day was magical. They were efficient, helpful, kind and enjoyed a laugh! We would really like to place on record our thanks for 3 individuals though: Maria - she was the first person we met when we were exploring venues and was incredibly helpful. We were so pleased she was there on our day too and she clearly always puts everyone else first; Holly - she was our coordinator on the day and was AMAZING. She clearly knew what she was doing, kept us calm and kept checking in, the day ran so smoothly thanks to her and her patient manner; finally, Mark - what a fantastic toast master - he made sure all our guests knew what was happening, kept them entertained and looked after us at all times - he?s an absolute must have and without him, our day wouldn?t have been as smooth as possible (I definitely would have had a meltdown!) he?s got a great sense of humour, clearly cares about each of his couples and is a pro! Thank you everyone at Swynford, you truly gave us a day that will be remembered forever by us and our guests. We just wish we could do it again. It was perfect!! If you?re thinking about getting married at Swynford, do it!!!
October 2021 by Jamie Eaton
Makes my morning better
July 2021 by Del Sol Col
Always a great convenience store, with very reasonable prices and it's open till late making it the go to place that you can get whatever you need whenever you need.
