August 2023 by Lorna Maria
Always helpful and always look happy in their work, an absolute pleasure to visit, I travel from Haverhill to Newmarket for this shop alone! Xxxxxxxxxxxxx
July 2023 by Trixie
I think this is the best 02 store I?ve come across so far most of the staff are polite and friendly. However when I recently went to store my experience fell short.The member staff who was servicing myself told me that I had to contact head office when to get the 18 block removed. When it clearly states online it can be done in store.she called her colleague who couldn?t do it and complained how I was in store the previous month, regarding this issue. when it was actually the monthly prior which found really unprofessional. This member staff seems Aleta miserable when I enter the store. Another member of staff Dan stepped in and resolved the issue.Then in the middle of speaking to member of staff when serving me. A customer came up to her which she paused our conversation, to talk to him when I was servicing us. Which I had to sit there listen to their conversation I found this very rude. As she should had told the customer she?s with a customer and directed him to someone else but instead she entertained him with regards to, what?s app she didn?t tell him to back up this data. Due to this two faults is why I have rated your company three stars
June 2023 by Arron Rodgers
Absolutely brilliant! I got a brilliant phone and the people are really nice
April 2023 by Georgie 87
Went in as my phone has not been working for a long time, Tried 02 at Bury St Edmunds twice they basically brushed me off and been rude! So went to Newmarket instead ive delt with many different 02 staff and the one's at Newmarket have been great at trying to help with my problem. But one employee has gone above and beyond is Poppy. Shes has spent hours trying to help me on several different occasions Poppy has been so kind and helpful explaining everything as we gone along helped me back up my phone and so much more, She's put me into contact with the each section when the last one wasnt able to help resolve my phone issue. Unfortunately im still having problems but its nothing that the shop can help me with now. But the customer service form Poppy has been incredible!! 02 are lucky to have her!
March 2023 by Terry Brewer
Could not have been more helpful
January 2023 by Michael Angel
Staff were pleasant, however had very limited stock for S22 Galaxy Ultra.
January 2023 by Flynn Clutterham
Always get my phones from 02 very friendly and helpful staff and the network is genuinely great
November 2022 by Martyn Wright
Phone was not working thought the sim needed replacing but after about 5 to 10 minutes the phone was working again the member of staff appeared knowledgeable.I had to set up my phone on the car again and reconnect to my wi fi when I got home
August 2022 by Yvonne Sturmey
Always friendly and helpful.
July 2022 by gary woodcock
Very helpful staff
July 2022 by Debbie Turner
The staff were very helpful and they know their stuff, very glad I went there.
May 2022 by Jane WALLINGTON
Attended the shop yesterday with a few issues that I needed to sort for my elderly parents phones which are used for emergencies only and I can't fault the service from the 2 very experienced and knowledgeable men in store. They sorted the issues quickly and efficiently offered the best deals and I came out having saved money and not spending any! 100% customer service. Thank you gents and O2
May 2022 by Laura Warren
Very helpful and friendly.
April 2022 by Beverley Sandwith
Levi was very helpful and gave me all the info I needed.
April 2022 by Adebowale David
My wife and I Have tried different trading platform, my last experience with Mrs. Helen Karen is the best ever, I traded with $500 and within a week i made profits of $5,500 and to my greatest surprise no extra charge was included for my withdrawal. So I recommend Mrs Helen Karen platform for effective trade to everyone.
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