December 2023 by Kevin McNamara
Absolute rubbish.Popped in to get a couple of hot !!! sausage rolls and went outside the shop, took a bite and they were cold.They are not cheap to buy. We did go back into the shop and tell them and the woman serving said we would have to wait for a new batch to be cooked..This was around about 10:45am which is a time you would expect them to be hot.Went back in about 12:15pm and bought a couple of pizza slices that were tepid. We did tell the woman serving us and she agreed that the slices were just about warm and if we waited 10mins that she would heat them up for us. We declined her very kind offer and took them home with us.Rubbish service, rubbish food and extremely overpriced for lukewarm food.There are many other eating outlets in the town, I suggest you use them and avoid Gregg's unless you just want to throw away good money on bad food.
December 2023 by wayne symonds
Just had coffee and sausage rolls etc here, and the gentleman who was wearing a badge that said 'Supervisor ', really needs customer service training and really needs help with his people skills, he was very abrupt when serving us and we observed him being like this with other customers. He's clearly not a good representative for Greggs and should clearly concentrate on his overall manner and how he deals with customers. Won't be going there again.
December 2023 by Danger Mouse
Always friendly staff. Never been a long queueWheelchair accessibility: It has it
September 2023 by Christine
The lady who served us today clearly needs a job change or training in customer service.So moody and snappy. Good morning to you, happy face!! ?
August 2023 by Maggie Cheung
Good. It's your standard Gregg's. Very fast service. However, my boyfriend, who has a very general non-accent (London and midland mix) asked for a cappuccino and they thought he wanted a cup of tea. They repeated his order before making it, so it was ok and we had a laugh
August 2023 by Nigel Curnow
Always great value food and snacks, staff polite & prices reasonable. Can get busy at times, but ques go down quickly.
May 2023 by Barry Mundy
Perfect bikers coffee stop off for early risers easy road side parking and pavement seating
May 2023 by Elaine Retzloff
Nice cup of tea, and cakes are lovely. But strange seating layout.
May 2023 by John ?johnno? ditchburn
poor sold the wrong pasty asked for cornbeef and potato slice was givej a cornish pasty
May 2023 by NorthStar55120877061
I called in this Sunday morning on way home from London for breakfast at a excellent cafe GREGGS of Newmarket served by SYLVIA STELLA & SEIMON. The food and service was excellent and professional
April 2023 by Michelle Gourley
Good value for quick snack and coffee
April 2023 by Lee T
I only have a had a takeaway breakfast and was extremely disappointed. The bacon roll and a coffee looked like great value. The coffee was OK at best, but the bacon tasted like it had been microwaved for 4 hours and thrown in a squashed roll. I quite like their sausage rolls but will avoid the breakfast deal in the future.
April 2023 by John Turton
Nice friendly staff. Good value for the money.
April 2023 by Tim Scott
No que, nice lady serving, loads if bacon in the bacon roll for only £2
April 2023 by J B
Lovely staff and well priced food in the Newmarket branch. Unfortunately, there doesn?t seem to be any good hygiene practices in place. A number of staff serve customers using cash and then proceed to pick up breakfast rolls with their bare hands! A couple of the newer members were wiping their nose on the back of their hands or scratching their face which is appalling. The majority of staff are professional, friendly and welcoming and were amazing working right through the pandemic, sadly the same cannot be said for the frosty manager!
