Eyewear & Opticians in Newmarket, Suffolk

“Staff very helpful and attentive.
Optician was very thorough and took time to explain everything in detail and made helpful suggestions as to which glasses would be best.
Lots of confusing price options with the lenses and frames with 2 for 1 offers but hopefully we got there in the end.
I have to wait a couple of weeks for the varifocals so I can't really comment on the actual glasses until then.”

“Customer Feedback – First Visit to Boots Opticians-Guineas
As a first-time customer at Boots Opticians, I wasn’t sure what to expect. I had some doubts initially, unsure if I would find what I needed—but I’m so glad I decided to go in. I don’t regret it at all.
I want to express my heartfelt thanks to Tracey, who was incredibly patient, professional, and helpful while I struggled to choose the right glasses. She spent much more time with me than I expected, guiding me through trying different frames and explaining each step clearly when it came to lens options. Thanks to her support, I was able to make a confident decision—without her help, I would have needed much more time to decide what suited me best.

I also want to mention kind David, who was always happy to help, and the young lady who did my eye test—she was professional, patient, and kind throughout the process.

I met two more team members whose names I unfortunately don’t remember, but they were just as friendly and helpful. As a team, the staff at Boots Opticians made my experience truly positive. Thank you all!”

“Extremely good service I always go to vision express my wife and two boys myself I had some issues with my frames Nick the branch manager in Newmarket branch is extremely helpful he solve the problems he is very kind generous I am extremely happy with his service I will always go there and stuff in Newmarket branch are always very helpful always smile I will also recommend all my family members and friends and co workerMohammad uddin”