November 2023 by Debby McGlinchey
Very friendly staff.
September 2023 by kerry marvell
Brilliant store. Went in to sort out a pair of school shoes which had been mis-measured in Bury st Edmunds, the lady that served us couldn't have been more helpful and patient with a little girl who had to choose between 2 pairs she liked.Thank you ladies
September 2023 by Peter Lawrence
Saw us without an appointment, which was great as school shoe shopping, and it was a breeze in and out within 15minutes. Perfect!
August 2023 by Nigel Merilion
Lovely staff,very kind and considerate people especially Caroline
August 2023 by Tanya Price
Very helpful, friendly staff. Excellent service
November 2022 by Nicola Langham
Very helpful and attentive staff
October 2022 by Maggie Cheung
Staff are so patient and friendly.I went in to return some shoes that I had ordered for my brother, and spent around 20 minutes trying to find the email receipt and prove that the purchase was made using my card, as the email didn't have this information, and my phone signal kept on dropping out. Then when I had the proof, my Google wallet deleted all of my cards and I had to set it up again. During all of this, the girls just laughed and patiently waited.5 star service.
August 2022 by Kerrie Stanford
We had a great experience today at Clarks, Newmarket store. The customer service assistant, Courtney was just wonderful. My son has incredibly narrow feet, and so it was a struggle to find the right shoes. But she was very kind, caring and thorough and didn't give up until she got what he needed.
June 2022 by Sally Abbott
Very helpful staff. Good range of shoes, sandals, boots available.
June 2022 by Andy McK
Hiding with the lights off and turning customers away half an hour before closing time.
December 2021 by Philippa Hughes
Great staff were very helpfull and working with a smile! Under the COVID cloud this was very much appreciated
July 2021 by Alexander Roberts
Cheap good quality and friendly staff
June 2021 by Ben
Very polite/attentive staff and you don't have to wait too long for them to look for shoes/correct size from the back of the shop. A small shop, but, has a really good selection and seems to carry stock of multiple sizes. They did not have my specific shoe size for a pair of shoes in the sale, but, immediately checked their other local shops for stock. The staff member order them across, called me when they arrived and when I went in for collection it only took a few minutes process and pay for the shoes. Overall excellent service and would recommend.
May 2021 by Ann Presence
Covid adhered to, must wear a mask.Buy your shoes from here rather than Cambridge where l live. Parking is easy and cheap. Staff have much more patience and professionalism and do not make you feel you have to hurry out of the shop. Puchased a good pair of black leather walking shoes that are soooo comfortable to wear and have lasted me forever. I shall be back when they wear out as l enjoy fitting my shoes here. I am treated with professionalism and courtesy. Try for yourself
May 2021 by Manash Roy
After buy something make sure you check the size. They are always in rush. They made same mistake with me twice .
