January 2024 by John Zeal
All the staff were helpful and considerate towards me. They portrayed excellent skill.
December 2023 by Monique Clendinen
I picked up my glasses earlier than my appointment time. Sometimes that can be an inconvenience however I was welcomed in and fitted for my glasses! Katherine also told me about the promotion for a third pair of glasses for free. She helped me choose two frames and set up my order. We also addressed my original concern about contacts. I am so happy to have come here. Thank you!
December 2023 by Lyn Howes
All the staff are always so friendly and helpful. I am always greeted by my first name.which makes you feel very welcome.Thankyou Rachel and Katherine. Also the optician(can?t remember his name)explained everything so well
December 2023 by Janice Gee
Excellent. Only had contact lens check this time however, Gyan was as thorough as usual. We discussed what I put into practice from previous visit. Extremely knowledgeable, puts you at ease and approachable. All staff friendly.
December 2023 by Matthew Brady
They were very nice pleasent and very professional.
December 2023 by Rob Gould
Charming efficient service, with a smile, from everyone at Boots Opticians
December 2023 by Winston Thorogood
i had to wait 3/4 of an hour
November 2023 by Naomi Tebbit
I received the best informative eye test by Gayan Well. He was very thorough and explained everything to me. Katherine and Rachel helped me pick some new glasses, being honest and helpful on colours and what suited me. They explained about the different varifocal lenses and the glasses cover. They gave excellent customer service and were very helpful.
November 2023 by Colin Aldrich
Excellent polite staff.Who clearly know the knowledge of the products on offer.1st class
November 2023 by Kevin Cooke
All the staff lovely friendly efficient and cared about there jobs
October 2023 by C Radisic
As usual the staff were friendly and helpful. My glasses felt wrong when I picked them up, staff advised me to book in for another test, but I said I would test them for a week to make sure. A couple of days later and having trouble seeing number plates, I called Boots to sort things out. I now have to go in and fill in forms before they decide if the glasses are wrong, then I'm guessing I have to go back in for another test. If you think your glasses are wrong, trust yourself and get the staff to book you back in for a test there and then saving you some time.
September 2023 by John Convey
Visited this wonderful Opticians. I saw a wonderful Optician called David, who was assisted by two equally brilliant Optcal assistants calledRachel and Katherine. I can reasure anyone co.ing here will be treated with the greatest care a d professionalism..
September 2023 by Gemma Jaggard
Amazing service from Rachel, all staff deserve a raise. Will definitely come here again!! Couldn?t fault any of them.
February 2023 by Jenna Adams
Had such a great experience here this week. Everyone I dealt with were so professional and kind. If you are in any way anxious about going then this is the place to go!
March 2022 by Adam B
I've always gone to Newmarket Boots and found the service ok but nothing to write home about. I however went to Mildenhall boots on 23/03/22 and had optician G. Weli for a standard eye test. He was the best optician I've ever seen, he was very thorough and clearly very passionate about his job and spent a lot of time telling me all about my various tests so I know my eye's inside out now. Turns out I had some issues I didn't know about before, and I had been slightly misadvised before. He gave me a plan on what I could do to help my eyes. It was such a thorough service that in future I will be calling to book and request this optician. The staff out front were also really friendly and helpful, couldn't fault a thing.
