November 2024 by subash gurung
Meh was very very mediocre.
Service was bad but not as bad as the food?..
October 2024 by Nathan Rhodes
My partner and I are staying at the hotel, and unfortunately, the meal did not meet expectations, especially seeing how expensive it was.
To begin, it took over 45 minutes for our nibbles to arrive. We ordered focaccia but were served what appeared to be cut-up French stick. When we asked our server about this, we were told that this is what your restaurant considers focaccia, which was quite surprising.
The mains weren?t much better. My partner?s fish and chips portion was shockingly small, especially compared to what coach tour guests were being served, despite it costing nearly £20. My burger was dry, with hardly any bacon to speak of.
To top it off, they tried to add an additional service charge, but we had it removed given the disappointing experience.
March 2024 by Chris Boardley
Service is so poor. Took 20 minutes to serve up 2 hot chocolate and a couple of cookies. When they finally arrived the chocolate wasn't exactly 'hot'. 3 or 4 staff milling around doing bugger all.
May 2023 by Theresa Morrow
We tried really hard to like it because of the view and ambiance but the food was not great. Neither was the service. The food was bland and we waited over an hour for starters.
May 2023 by Graham Mason (TheWhiteDragon)
Good food, friendly staff, nice coffee, great views
March 2023 by Julian B
1hour 20 minutes wait for food on Mother?s Day, restaurant was only quarter full, food was awful. Will not be eating there again
March 2023 by ray ham
We booked afternoon tea for 9 as a family celebrating mother in law's 95th birthday.The views made up for the rather dated restaurant decorThe sandwiches were very mediocre, my husband was catered for with 2 finger sandwiches which consisted of a very chewy beef slice and some tuna....one of each....probably a total of one slice of bread.The other sandwiches on offer were hummus, cucumber, tuna and the rather grisly beef. They dried up very quickly, within an hour. (We were there from 2.30-4 ish)The scones and small cakes were pleasant, as was the small sausage roll (I wish there had been 2 each, or a cheese scone option perhaps).The young girl serving was very friendly but pretty much left us to our own devices....no more coffee was offered although tea was plentiful. We had to go in search of somebody to provide a box for 'left overs'. And left without being noticed.The crockery was plain and utilitarian....mother in law does rather enjoy tea more in a bone china cup....it reminded me of NHS china.I can understand cost of linen napkins and laundering but at £20 a head I feel it warrants a bit of class, rather than paper napkins.A small piece of sticky chocolate cake with some rather shaky congratulations written in chocolate sauce was a nice thought. We forced her to eat a morsel!All in all I have to say it was a bit of a disappointment and more of a cafe experience than a hotel restaurant. As it wasn't busy it would have been nice to be nearer the pretty view rather than close to the doors and kitchen.
March 2023 by W4226CLrayh
I allowed a week for a response before posting this review....nothing! We booked afternoon tea for 9 (£180) as a family celebrating mother in law's 95th birthday. The views made up for the rather dated restaurant decor The sandwiches were very mediocre, my fussy husband was catered for with 2 finger sandwiches which consisted of a very chewy beef slice and some tuna....one of each....probably a total of one slice of bread. The other sandwiches on offer were hummus, cucumber, tuna and the rather grisly beef. They dried up very quickly, within an hour. (We were there from 2.30-4 ish) The scones and small cakes were pleasant, as was the small sausage roll (I wish there had been 2 each, or a cheese scone option perhaps). The young girl serving was very friendly but pretty much left us to our own devices....no more coffee was offered although tea was plentiful. We had to go in search of somebody to provide a box for 'left overs'. And left without being noticed. The crockery was plain and utilitarian....mother in law does rather enjoy tea more in a bone china cup....it reminded me of NHS china. I can understand cost of linen napkins and laundering but at £20 a head I feel it warrants a bit of class, rather than paper napkins. A small piece of sticky chocolate cake with some rather shaky congratulations written in chocolate sauce was a nice thought. We forced her to eat a morsel! All in all I have to say it was a bit of a disappointment and more of a cafe experience than a hotel restaurant. As it wasn't busy it would have been nice to be nearer the pretty view rather than close to the doors and kitchen.
February 2023 by bryan h
This was a somewhat painful visit for a Sunday lunch at the restaurant. The staff were polite and helpful , doing their best with what looked like poor leadership 1. Service was slow 2. Drinks did not arrive as ordered and had to be re ordered 3. The belly pork was at best underwhelming- very poor execution 4. All drinks after meal were unacceptable in quality, taste and heat 5. Vegetable portions are limited Everything today could and should be improved with a cost that is difficult to stomach on top of a poor meal Not one for leaving feedback and I?m sure others would have a great meal but be aware - this was not great
January 2023 by Joseph Edward Course (Joeyrule111)
The food was absolutely amazing!
December 2022 by SP6285
We have been to Ufford Park for many years for a festive lunch. This year?s visit was extremely disappointing, and we will not be returning. It did not seem like a festive lunch at all. There was one Christmas tree in the restaurant, but no other decorations around and no decorations on the tables. There were no crackers on the table, and no Christmas music playing. The atmosphere was very poor. The food was very poor. The starters, cheese and chocolate dessert were tasty. The Christmas pudding had been reheated in a microwave and was so sticky it was inedible. The turkey had been reheated and was very dry and tough. The vegetables used to come in a separate bowl but were on the plates this year, which made the plates overfilled. We had to wait a very long time for drinks - our starters arrived before the drinks. We felt like we were an inconvenience for staff, and didn?t receive a greeting or goodbye. The staff were not apologetic when we complained about the wait for drinks or that the dessert was inedible. The restaurant is also used by day spa guests. Despite the restaurant being empty apart from us, they sat a loud group on the table next to us, who were discussing very inappropriate things when we were trying to enjoy our meal. Despite visiting Ufford Park for many years, we are so disappointed we will not be retuning.
September 2022 by norm129
golf player or not this hotel is deffinightly worth a vissit the staff and food are excellentrecommend to anyone
August 2022 by 148paull
Ordered Sunday lunch for me and my wife on 21st August 2022, very poor. My beef was so tough and chewy I didn't eat it.£16.50 for 1 and a half potatoes and a miniscule amount of veg somewhere under my yorkshire pudding. I complained to the waiter who said he would let the chef know. I paid the whole bill in full and said to the waiter we will not be back, he said sorry and thank you and enjoy the rest of your day. No more comments !
July 2022 by mike n
Part of Ufford Park Hotel, very good meal, staff very good, some good outside seating also with nice views over the golf course.
June 2022 by caimier
The steak was really lovely and so were the staff. Music came on, lightly, when there were a few more customers, we were there for an early seating.
