November 2023 by Duke
Wickes Martlesham is a medium sized store and has most DIY items that you would need, although there have been a few occasions where I have had to go elsewhere.Most of the senior / older staff are attentive and knowledgeable, although I have had a mixed experience with the younger members of staff.
August 2023 by Meadowvale 21
AJ at Martlesham just the best! I was let down by another company. Little did I know Wickes did the same zenith compact worktops I needed. AJ got me these delivered right before my joiner. AJ chased the quickest delivery date and gauranteed I would get them which I did. Also the aftercare from AJ has been superb. so much knowledge on the product and I am now going to AJ for my new bathroom. A lovely person so easy to talk to. highly recommend and a huge thank you.
August 2023 by zach rae
Fantastic service from Gareth would definitely recommend this store !
July 2023 by Keith Richmond
We bought a small kitchen configuration from this branch. They couldn't have got it more wrong. After numerous warnings to prepare for the delivery, it didn't arrive until the following day causing delay with our builder. Some things didn't come including the oven. The design didn't work and they made no effort to come to site to understand the problems. Our builder had to re-design on site and different units had to be delivered. Wickes did supply the additional units and fittings at no cost but we suffered additional costs from the builder and ended up with a design completely different from what was wanted. At the time of writing Wickes have rejected a claim for reasonable compensation saying "We don't accept responsibility for any difficulties self-fit customer's have with their installations" . This was not drawn to our attention at the time they were proudly designing it on their fancy system. As things stand I cannot recommend this company.
January 2023 by Ady Watts
Drove for 40 mins to store for a couple Wickes metal Garden Fencing Stake Black - 2m. Ask a guy where they were he said he didy know he then spoke to a guy on his headset. Then we went to a shelf of small metal brackets. I said they are not them the stakes are 2m long these were 300mm.He said we don't have them then. I took a look outside and found them he made a poor effort. Also noticed on the way in all there sawdust logs were soaking wet and falling apart.I think it's time to take my business elswherealso prices are far to high especially their coal
January 2023 by Oliver Bonnett
Great selection and well stocked .Friendly staff that are happy to help.
November 2022 by Daniel Holland
Click and collect- quick and easy, materials ready on time and hassle free service. Had extra lengths of timber left over and return policy again was hassle free
October 2022 by Honest Opinion
Wow are they taking the pee with their smokeless fuel price, last year early in the season they were £4.00 for a bag of Brazier this year £10.00 a bag unless you buy 3 then it is a very cheap, not, £8.00 a bag. 400 mtrs away at home bargains the same product is £ 5.67 a bag. Can we trust any of their prices? Definitely give a wide birth for smokeless fuel for adding more misery to the heating crises.
September 2022 by My Cameras
Good selection of DIY items at fair prices. Service pretty good too. A good store.
May 2022 by Merle Holbrooke
Shanel helped us choose our kitchen. Excellent help. Really pleased.
April 2022 by Cerne
Very helpful staff and excellent customer service. A couple of the young ones could do with a bag of smiles though. ;0)
October 2021 by Bernadette Kavanagh
Found what I needed, very good quality and quantity of items, reasonable price and availability.
October 2021 by kerry blake
Excellent customer service
September 2021 by Linda Bailey
Went to get ideas for our ensuite, staff upstairs very helpful ?
September 2021 by Rita Ellis
The staff are the best ever, could not be more helpful, highly recommend!
