February 2024 by Rusty
AVOID LIKE THE PLAGUEabsolutely useless and no help towards their customers, time wasters would be an understatement.The manager Oliver James, what a RUDE MAN.Steer clear at all costs and try to go with a respectable estate agent who won?t lead you down the garden path.Sadly not an option available for zero star?s so one will have to do.
December 2023 by caroline barratt
House sold, good customer service, kept up to date
May 2023 by JULIE MCLAREN
I cannot recommend Your Move Oliver James highly enough. All the staff have been attentive and helpful, making what could have been a complicated sale, so straightforward and stress free. Highly recommended. I cannot thank you all enough.
October 2022 by Craig Stevenson
Lee helped us through the process superbly. Well presented sale documentation and communication. Thank you very much and would recommend them without hesitation
October 2022 by Drpepper bee
Worse than the property management company they took over last year, they take your money then do nothing or very little after.Rarely respond to any problem you may have and when they do they ignore the issue anyway.Contact via email or any other form is also ignored and if it isn't ignored in the first instance they don't follow up on what you've made contact for anyway. Work that needs doing is rarely done and when it is it's always done by the cheapest cowboys they can find so you end up with the same problem months later. I wouldn't recommend these to anybody.
October 2022 by R B
Very responsive and went above and beyond to keep us in the loop. The whole experience searching for a property through to completion was made less stressful due to the hard work and attention to detail of the Lowestoft team.
October 2022 by Adelle Godbolt
Had the pleasure of the help from Lee for looking for a house to rent, very efficient and helpful. Very kind throughout the process and would highly recommend.
October 2022 by Jordan Everall
Exchanged 3rd August, Completion 5th AugustBuying a property through Your Move Lowestoft and Lee has been absolutely amazing.We are first time buyers and I had all kinds of questions and concerns. There were also delays in queries getting dealt with and if it were not for Lee, I think we would still be waiting.Anytime I have called, I was able to get hold of them, All my questions were answered quickly and promises made for me were kept, I really couldn't have asked for more.When it comes a time to sell up, I'm giving them a call.
October 2022 by Andrew Berry
I bought my property with Oliver James in 2012 and sold it with Oliver James 2021 and on both occasions I found them extremely professional, knowledgeable and polite. I would highly recommend Lee and his team to anyone about to sell or buy a property. Their service is second to none and they are always available to help and advise. They are a very experienced team of Estate agents.
October 2022 by Adrian Stracken
Ellie was extremely helpful and accommodating when viewing properties. I never found myself calling the Lowestoft office to chase information as they were fantastic at keeping me up to date. Lee was extremely helpful and no matter who answered the phone at the Lowestoft branch they were extremely friendly and professional. Definitely recommend to anybody looking for properties in the local area!
October 2022 by sarah reeve
Lee was great help throughout the whole process. Always kept us informed and made what can be a stressful time so much easier. Also loved seeing him on Homes under the Hammer. A credit to the company
October 2022 by Mark Blaney
Friendly and professional staff. The team at the Lowestoft branch were more than happy to help with any queries. The team were very reassuring and supportive when there were issues with the purchase, going out of their way to cater to my needs for additional viewings and contact outside of regular hours.
October 2021 by Andrew Trafford
Throughout the sale of our property Your move and particularly Lee Newrick provided an exceptionally professional service. When our onward purchase fell through, Lee became our go to person for guidance and went above and beyond to help us through a difficult time. Many thanks Lee!
October 2021 by Rachel Parker
Wonderful service from Lee at Your Move Lowestoft. Always a quick response and pleasure to deal with from start to finish with our house purchase. Highly recommend.
October 2021 by Michelle Kears
Excellent service from Lee at Your Move despite us not being direct clients of Your Move. Without Lee's constant pressing in a professional and conscientious way over several months, the whole chain could well have collapsed.
