February 2024 by tracy guy
Used to be a lovely chemist, Staff used to always be helpful & polite,Not always like that now specially the young one they works in there dark hair & glasses. What's wrong with the lady as she's just so rude with way she talks to you she's the same on phone as is in the pharmacy.It doesn't cost to be polite to anyoneSend her on a customer communications course as she sure needs to learn manners or just get a job where she doesn't have to come Face to face with customers maybe MC D's kitchen work.She maybe a lovely person when not at work but no need to bring being non polite to work.And Also it's pointless sometimes them opening half the time as they've no pharmasist specially on wednesday when there regular pharmasist day offAnd when routine pharmasist is on annual leave then they've no one to cover shifts if can't draft one in sometimes from Norwich area's.This doesn't help people who regular obtain medication or want any over the counter tablets.Ok some people maybe able to use another pharmacy but then most can't as they may not drive & this is there local one.And delivery isn't always any use to some if out of medication and you require to take meds that morning but may have to wait until 5pm for items to arrive.I hope this information helps others I know some will agree & others won't.But we are all allowed an opinion.Thank you
August 2023 by Kate Sibbons
Westwood Avenue Well Pharmacy , the Pharmacist is very nice and helpful and goes above and beyond. The problem is the young lady with dark hair and glasses, she is very rude ,abrupt and doesn't interact with her customers, who are only asking for medical advice or collecting their prescriptions. Well Pharmacy need to send her on a course to refresh her job description requirements or rehire a more suitable person.
December 2022 by Shaun Fincham
Great service and fantastic staff
October 2022 by Tricia Grint
Stocks not always in good supply. Mistakes have been made in my dosset boxes.
October 2021 by Jason Pollard
Very poor service no pharmacist available again you might aswell shut permanently...Flu jab cancelled no pharmacist
September 2021 by Heather Monk
We are not impressed with the lady pharmacist.She is rude, has a bad tone of voice, lacks patience. Not a people person at all. This hasn't happened once but every time you go in the shop. We try and use another chemist but sometimes we have to use this one.
August 2021 by Revan
My wife and many other people need their medicines, yet they can't be bothered to open. There was people in the store as I saw them. Very bad service. A note on the door said to ring the number. Nobody bothered to answer. Actually only a zero star.
January 2021 by heather nonk
We are not impressed with the lady pharmacist.She is rude, has a bad tone of voice, lacks patience. Not a people person at all. This hasn't happened once but every time you go in the shop. We try and use another chemist but sometimes we have to use this one.
October 2020 by Woo
Used this chemist for years without a problem.
October 2020 by S. Warner
The staff at this branch go above and beyond to help with every single customer . I wouldn?t ever use a different chemist.
July 2019 by Mikaiya Night watcher
Local chemist supplies not only medical supplies but also gifts for occasions. Staff friendly and helpful, also has advice leaflets and private area for some tests.
August 2018 by Teresa angel believer
Local chemist supplies not only medical supplies but also gifts for occasions. Staff friendly and helpful, also has advice leaflets and private area for some tests.
July 2017 by David J Harrison
Very polite an helpful staff
July 2017 by Taffbb3zt
Very polite an helpful staff
