November 2023 by Shelley strand
One place didn't have the keys so had to go to another £43 for 4 keys!!!!
October 2023 by John Mills
Just had my iPhone screen replaced at Timpsons (Tescos Superstore Lowestoft). Quick and efficient service. Very pleased
October 2023 by Sue Hart
A useful small store. Sells a number of shoe accessories including laces, polish, insoles etc.
May 2023 by Richard Collyer
Amazing fast, friendly service need my my phone repairing so will be returning very soon
April 2023 by sunil garg
I visited Timpsons at the Lowestoft Tesco to get a magnetic button fitted into my wife?s handbag. The man said I?ll do it, come back anytime after 5pm, when I reached the shop after 5pm, the job had not been done, the chap said he had just sit down and did not get a chance to do my job. He was very rude, when I questioned him he asked me to take the bag elsewhere. I was expecting a plain apology and get on with the job. The chap there, Mark, always comes across as rude and unhelpful, it?s time Timpson must train him to deal with customers a bit more professionally
December 2022 by Anne Millican
I had a pair of boots repaired, heels and soles costing £23 , after one month the heel fell off one boot and was worn down in the other.I took them back and the man accused me of lying ,said it must have taken months to wear them down. Unfortunately I did not have the receipt so I had to pay another 12.95 to gave the heels redone.I looked at my bank statement and it was Octoberc31
December 2022 by Cary Nunez
Great service by nice people in Beccles too.
October 2022 by Arran Larter
Asked for a replacement car key (original worked but case was fallen apart) they made 3 keys (two different chaps) first one was too short so got stuck in the ignition the next one was too long and I'm pretty sure the third one was the same key, asked for a refund as lost all faith in them as many people have stated the beared guy was extremely rude talked down to me as I'm a young lad kept making excuses he even asked to see proof of my signature while getting a refund will not be going back there and now we only have one key for the car...nevermind
October 2022 by Tincy Annie
I really had a very bad experience with Timpson(Lowestoft Tesco) . It?s really a shame ..I been there on 30th September at 16:40 to take off the wrist links from the Rado watch . The bearded man in the shop said the shop is closed but as per the Google timing it needs to be open till 1800. When I asked about the enquiry , he advised me to come back on the next day .Today, Oct 1st , I been there again at 10:20 to resize the wrist link of my watch , he checked and said he will do within 10 minutes. As I?m free, I planned to stay there while he repairs it , but he is very rude and told me to go away and come back in a little while . I wished to stay there as it is very expensive, but he gave my watch back to me and shouted and said he is unable to do so.It?s really a worst experience ever had in my life . If they can?t do , don?t offer the help. He literally neglected us and he dealt with an another customer .
September 2022 by Daniel Gibson
Poor customer service, and very poor knowledge about their products and services. When question the member of staff about a product he was very abrasive and used a poor tone, wouldn't use Timpsons again.
August 2022 by Andrew Best
Absolutely useless. Waste of time. Told over the phone it would cost me £20 to have an Astra key blade cut from the blank provide with the replacement key. Only to be told that they can not do it in case it damages the ignition barrel. Would not even knock out the pin and swap the blade's over!! Which I did myself in three minutes!Wasted my time and fuel on a Sunday for nothing. Absolutely lived. Also told vauxhall will not cut it either all they will do is try and sell you a complete new key.
July 2022 by David Martin
If I could givezero then I would. The bearded assistant has been downright rude to both myself and my wife on 2 separate occasions. Initially my wife enquired about a basic key for an Audi. The assistant she saw said about £20 but would need to see the key. I went into the store to get a key cut and related the story to the bearded man after he quoted me £260. He said that wasn't possible to have been quoted £20. I insisted my wife had been quoted this and he repeated it wasn't possible. I then said to him "are you calling me a liar?". He said Yes.I couldn't believe it. After asking him to repeat it in front of other customers he did.I reported him to the tesco store manager.My wife has been in again today to query the quote which was given to her by someone else and bearded man said after my wife repeated the previous occurrence "you and your husband are tarred with the same brush. You are argumentative."As a retired couple having dealt with the public for 30 plus years we are very laid back and non argumentative by nature.This man is a disgrace to Timpsons. Don't know his name as he wouldn't give it.You have been warned.
July 2022 by Mr Ombit
Customer service was very poor. Said will repair in about 1 hour. Not done. Agreed to wait another 30 minutes. Not done again. Talks more than do repairs. Choose and serve a customer regardless of the queue. Making a note calls you as a rude customer knowing he is wrong and refuse to service.
May 2022 by Richard Briggs
The chap in the Lowestoft Tesco Timpson was really helpful and tried his best but was unable to help as the car key was a 17 plate car and there system doesn't do that new . again he found out where the nearest Timpson was but it was to far away .This was around 12pm 08/05/22 big thanks and well trained staff
November 2021 by Pedro Carreira
This guy is the cr7 but for key programming.Highly recommended ?