December 2023 by Jason Howard
Probably the coolest shop to be seen in in Lowestoft. Which isn't too difficult as Lowestoft high street is a pretty poor show these days TBH.UPDATE:During a visit here earlier in the summer as the sun shines bright through the windows, you can't help notice the appalling state of the seating areas. The soft chairs should be avoided at all costs. I have no idea how so many stains can get onto a piece of furniture.Also, considering the amount of staff, how long does an empty mug of coffee have to remain on a table before it is collected. Way over ten minutes is how long. It can put you off when you have to move the previous occupants beverage to make space for you own when it eventually arrives.Unfortunately,I felt compelled to complain on the website, and along with an apology, I got enough points to get me two free drinks another time. This must be a very rare occurrence as the member of staff who served me was completely taken aback I had accumulated so many points. Didn't have the heart to mention it was because of the disgusting state of the furniture in the premises.Five months later, the seating still looks the same. Once you notice the armchairs...... Oh dear.Another few months later and I was surprised there had been no change to the condition of the furniture at all, except that they had rearranged the furniture so that the soft items were now in the back dark part of the shop and so the hard tables and chairs were now in the window areas. Brilliant.
December 2023 by Ros Betts
Nice coffee and tea is English breakfast which is good but it's a shame that the food isn't made to order....doesent look appetising at all ?Clean Floor and tables but most of the chairs were very dirty and stained ?Dog friendly ???Vegetarian options: A good selection of you like relish etc..
August 2023 by V4746MDsteves
Had the best Chocolatey Waffle Cone Frappuccino made by Sav in Lowestoft I?ve ever had. The sprinkles were even distributed perfectly.
July 2023 by Stephen Davies
Until recently I'd not been in a Starbucks since before lockdown.This one is Lowestoft was very good. Modern but not entirely soulless, the staff were helpful and cheerful and actually knew about the drink they were serving!Lowestoft is fortunate to have such a place on its high street.
July 2023 by John Worthy
Very poor experience. Dirty tables, filthy toilets, staff stood around the till chatting. Quiet time, late morning!
June 2023 by James Guymer
Nice chilled environment to enjoy a coffee lovely staff too
June 2023 by Wiam Stitou
Nice place to work in, spacious, clean toilet
June 2023 by L3171CTandrewc
My wife and I have been reasonably regular customers here since February 2022. We couldn't fault it at first, but we've seen a deterioration over the last few months. Today's visit brought home how bad it has got. The only good thing was the food. Walking in, you notice how scruffy the place looks, with uncleaned tables and chairs covered in crumbs and similar. The cappuccinos we ordered were insipid, more like slightly flavoured hot milk. I had to get extra shots of coffee for my wife's cup. The staff seemed lackadaisical, but the final straw was the state of the gents' toilet - 'disgusting' is putting it mildly! We'll not be visiting there again if there are no improvements.
June 2023 by Vikki Caseley
Pleasant large indoor seating area with small outside seating area of in town centre. Pleasant staff who will bring ordered drinks and food to table of the elderly and disabled.
June 2023 by Kathleen Church
3 staff standing about, dirty tables, tables not cleared. No mugs for a small drink so was given takeaway cup as apparently run out of china ones!! Very very poor for such a big concern, definitely my last time of using.
May 2023 by Julia Howell
Very tasty coffee and good quality oat milk unlike Costa. Good spacious area.
May 2023 by Yan Oberon
This is just another (one if hundreds) they all look the same, the service is not fast,staff indifferent to the customer,there is a small seating area outside,when i sat outside a delivery van passed me by only inches away and i got the full force of the vans exhaust.
May 2023 by Keith Montano
Very dirty seats the soft seating is dirty and stained. All needs replacing.
May 2023 by David Sales
Place is filthy, looks like it hasn't been cleaned for weeks, some seats are covered in stains, disgusting.
April 2023 by Wayne H
Young ladies on duty around 1/1.30 Wednesday 26th.exemplary friendly fantastic service.I use a crutch and didn?t even need to ask and was offered to bring my stuff over.and that means a lot to me. Thank you from bottom of my heart