I went there last week to register for a bereavement and miss sara was very supportive and understanding I was feeling a bit down and she made me feel better, this is what I call good costumer service 5 stars
June 2025
My first visit today for years since our local branch closed down. I found the cashier very cold and reluctant to help me pay in a few hundred pounds in cash (notes). Brusquely asked if I’d tried the paying in machine (there was no queue at the desk and only 4 other people in other areas). Even though I explained that... read full comment
October 2024
Excellent service and they made it very straightforward to open an account with them.
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