January 2024 by Jill Keeler
The staff here are brilliant. So helpful and really know their stuff. Bicycles and cars.Had a 5 point car safety check - absolutely brilliant. Well done, you guys
December 2023 by Lizzy3659
Attended the store to replace a headlight bulb. The staff were very polite and helpful and did the job very quickly.Unfortunately I?ve had to drop a couple of stars as had to return elsewhere for a replacement.
December 2023 by Heather G
Great service from Halfords Lowestoft - made my online order, got my husband to delivered car to them - all fitted and completed in about 20 minutes. Thanks! (the staff were very friendly too!) 5*
December 2023 by Michael Womack
Really friendly nd helpful staff, miles better than the website which gave the wrong information despite me entering my VRN, will happily use again
December 2023 by Lou Lou
Very helpful staff. They dealt with my issue promptly and were very accommodating. Thank you
December 2023 by carol buckley
Thank you Halfords for doing a great job with my new number plates look good great job.
December 2023 by Paula Hardy
Great experience. Battery change very quick and easy to buy as in stock. Very impressed by service. Fitted by a lovely guy on his first day at work. Highly recommend!
December 2023 by Susan Dawson
Josh was really helpful despite being rushed off his feet he still managed to have a smile on his face and help customers as quickly as possible - and really pleased that the bike I ordered for our grandson was built by a member of Halfords staff - saves all that trouble on Christmas Day and knowing that it has been put together correctly - we know that our grandson will be able to ride it safely
November 2023 by Lilly Land
It was good at Halfords. I got what I needed and it was fitted for me. The staff were friendly and helpful.
October 2023 by james brown
We had our camper van battery fail at the weekend whilst on holiday, the customer call centre were amazing, spoke to the Lowestoft store to 100% confirm the had a replacement in stock, they did so we managed to get a jump start and headed to the Lowestoft branch. The I store chap quickly fitted the replacement battery for us, the whole customer service from start to finish was absolutely exemplary. We are both ?happy campers? and cannot thank you enough.
October 2023 by connor parker
I've been coming into this particular store for several years. I can honestly say I've never come across staff as happy to help as the people who work here. Even in busy days they always manage to find time for not just myself but other people I know who go to this branch. On quieter days everyone is happy to have a chat and it's always pleasant. The shop itself is always clean and put together. I am a bit of a technophobe but the little computers Halfords have to find things like bulbs and windscreen wipers are easy to operate and clear and concise with the products they show. The people who fit the bulbs/wiper blades/dash cams are quick and skilled at what they do. To finish off I just want to say that I always look forward to going in when I need something for what I am doing and it's a joy and rare novelty that in over 10 years of custom I have not had one bad experience here.
October 2023 by David Whiteman
Had a problem with my car battery, unlike the old days when you could check the battery yourself, you can't now. However, went to Halfords ,found they did a free battery check. The guy came out straight away checked it, said it just needed a good charge or a long run. Very friendly and helpful staff.
October 2023 by Dirk Baldwin
The staff were very helpful and understanding and rectified the issue with my bike very quickly and efficiently.
October 2023 by Gareth Seaward
Main man was ( Scott ) Top notch service and respectful even gave me a hand loading my stuff into my car?..
September 2023 by Neville Green
Needed a windscreen wiper replaced on my car but nothing came up on their system so Rikki came outside to take the damaged wiper off to match with one from their stock, which he found and fitted whilst Darren went on the system as I had enquired about a roof rack although he knew it was just an enquiry he spent time to sort out everything that would be required. Cannot speak highly enough of these two guys at the Lowestoft branch.
