February 2024 by Millie C
We came into town looking for a sofa. We popped into other local shops which didn't have anything we needed. Popped in to see if these guys could help and found exactly what we were looking for with the added bonus of it being a sofa bed! We popped in the next morning to pay and booked our delivery. We had our sofa delivered nice and early the following morning. The guys were so helpful and friendly. Called to let us know they were on their way. Would definitely recommend their services and great choice in second hand goods.
March 2023 by R M Reed
It's an 'ok' shop. Some prices are reasonable, some are overpriced. I managed a furniture charity for 30 years, so I do have experience in furniture quality and pricing.
January 2023 by properjob rob (Rob)
I was missold a wardrobe as it was 2 but together in the window display with 1 £80 price on it which I paid plus £20 delivery which I booked knowing I had to take a day off work for a flat inspection from housing association. When it arrived only half of it was delivered and they told me a double wardrobe means 2 doors despite the fact it was displayed as 1 whole wardrobe. They would delivery the other half unless I paid another £80 (it's definitely not worth anywhere near £160) and I have to wait 5 days for it to be collected before I can have a refund which means I'm going to half to take another day off work as I was missold what I paid for. I have photographic identification that it was displayed as 1 wardrobe for £80 and despite ringing literally minutes after it was delivered I still have to take another day off work which can potentially cost me a fortune as I am self employed; especially considering Jan is historically the best month in the industry....
November 2022 by Ewan Fawcett
Great shop, I've bought a few items from here over the years, they have some really nice furniture at very reasonable prices. The staff are friendly and helpful.
February 2022 by Chloe Bond
Shame on you, for not taking a perfectly fine king size mattress from me today. I have a picture which shows the good condition but apparently there was a visible stain. A mattress protector could be used for the new owner & this could be the difference between someone sleeping on a cold hard floor or a usable mattress with years of life left in it. Hugely disappointed when I was trying to do an act of kindness & help those in need.
October 2021 by Eric west
very helpful in everything
November 2020 by Sue Kershaw
Well, the staff and store are outstanding for customer service and going that extra mile.I took my disabled brother there to view a recline chair and sofa..the care and attention given to him was excellent.There was a slight issue with the size of sofa he had chosen but the delivery guys were brilliant kept my informed all the way.Thank you Joel, assistant manager for your professionalism, Kim for taking time.Ricky for all the simple information.You are credit to a very worthy charity and the furniture is very good.Keep up your good work.
November 2020 by J Ruddock
Extremely helpful. Good quality furniture at a reasonable price plus it's for charity.
August 2020 by Sam Bunting
thay are very rude and dicreapeactful and when u ask for refunds on items that don't work thay make it unpleasant to be in thair all the stuff are rude one called me a fat lesbian dicreapeactful and am going through court proceedings soon I am descusted also made me self harm through descusting behaviour have no respect broke me up with my partner who worked in thair you lot are descusting Kim Hanson is so rude avoid her and all stuff in thair
September 2017 by Marie Eden
Helpful and polite staff
July 2017 by alison shepherd
Great bargains whilst giving to charity. Friendly volunteer staff.
July 2017 by mark haynes
A good charity shop..slightly expensive but quality stuff.
June 2017 by Dylan Lewin
This shop is awesome, you can buy furniture and electronic items at good value for money.
May 2017 by Alan Beaven
Helpful staff and if there is any problems with items they well refund with no arguments
