March 2024 by barry-john Robinson
Absolutely recommend Marshall & Lilley in Leiston! My wife recently needed a repair on her favorite pair of glasses, but several other opticians refused to touch them because they were older frames. We were quite worried!Thankfully, Marshall & Lilley stepped in and saved the day. They were incredibly helpful and managed to fix my wife's glasses. We're so grateful for their expertise and willingness to go the extra mile. Not only did they fix the glasses, but the entire experience was fantastic. The staff were friendly and professional, making us feel welcome and valued.Because of their amazing service, we'll definitely be using Marshall & Lilley for all our future eye care needs. If you're looking for an optician in Leiston who prioritizes customer satisfaction and offers exceptional care, look no further!
November 2023 by Gloria Quinn
I went along to M&L for the first time today 13/11/23 and I was very very happy with the service/help I was given regarding pain I had in my left eye which the Optometrist was able to remedy and I left there pain free.The receptionist was very polite & friendly when I rang and asked for an appointment which made me feel comfortable to go along, I would definitely recommend to friends and family. Thankyou
October 2023 by Judy Pearson
Excellent and friendly service, good choice of frames too.
October 2022 by Irene Wragg
Fantastic service, very thorough eye test at home for my 95yo mum. Good selection of frames to choose from too. Pleasant, friendly, professional during initial visit and again when new glasses delivered (in less than 2 weeks so very efficient). Prices were reasonable as well, cheaper than several of the big optical names in townHappy to recommend this company to anyone, but especially those that are housebound and need house calls.
October 2022 by John Shepherd
Truly excellent service, with a very thorough examination indeed from Andrew Lamb, and good advice on the options for improving my sight. Had my existing specs re-aligned, and ordered a similar pair to the new prescription. Highly recommended.
October 2022 by Stuart Fagg
Very professional, everything I needed to know was explained carefully. Options for various lenses, and the cycling glasses I need were also covered well
October 2022 by Scott Anderton
Great service with friendly staff. Very thorough eye test with useful advice on how to look after my eyes.
October 2022 by Jason Copping
They have been looking after my Mum for years and their service is excellent. Would always recommend.
October 2022 by Oliver Miller
Excellent customer service.
October 2021 by Colin Druce
Had to go to Marshall & lilley as an emergency.The reception staff are so professional and the optometrist Mr Andrew Lamb that carried out the examination and scans for me was just amazing and very reassuring.Thank you all so much and I will definitely recommend you.
October 2020 by Becky Tozer
Very happy with my glasses and the eye tests. Also great as they were able to give me prescription swimming goggles and also prescription marshal arts goggles!! The marshal arts wear I didn't even know existed, so very informative too!! And very patient with me when I took ages to choose frames! Friendly staff who definitely really do care!!Very happy!!
October 2020 by Jeremy Pentreath
Delighted with the service offered by M&L from start to finish. I was so pleased with my new varifocals that I went back for a pair of prescription sunglasses. I love them! Superb service from Beccy who gave me great tips on frame styles. An excellent company.
October 2020 by Hazel Hawkins
What a lovely surprise to walk into Marshall & Lilley?s newly refurbed shop, it looks lovely. The eye test was very thorough and choice of specs, it was hard to pick just one pair.. their new machine for a personalised veri-focal glasses was very impressive, can?t wait to get my new glasses to see the difference. Would highly recommend.
October 2020 by Alison Pentreath
On a recommendation I came out to Leiston for my varifocals. Wow... what a difference to my previous specsavers varifocals. It looked like there wasn't any glass - they were so clear!I was also so pleased to have an expert advise me on glasses that suited me. I wasn't confident picking them alone. Beccy from the staff was perfectly happy to let me take a long time trying many as we narrowed the frame choice down and was very happy as I facetimed my husband showing him the best ones before I made my choice. I really felt looked after. I am delighted with them!
October 2020 by nathan jackson
Marshal and lillly are the best optician's I have had the pleasure of knowing the glasses i got from them show all the colours are crisper and it has a UV coting so i can actually look in the sunlight without being blinded by the light.
