February 2024 by Kevin Hegarty
Unfortunately a very Bad experience with Peter, No customer care or help with problems regarding mot carried out.Shame, instead of being aggressive maybe listen to the customer what he is trying to explain and find a solution
January 2024 by Clive Weaver
So organised, polite and honest prices. They are great engineers who (as an engineer) I trust with my family's cars.
November 2023 by B3SW1CK
I came here only bc I couldn?t find anywhere with space for my MOT, although they were helpful in allowing me a space, I wasn?t happy with the engineers. First off my car was failed for the windscreen wash not working, which it did, the mechanic clearly didn?t know how to active them and had to teach them and show a video how to flick a lever. Second off it was failed for a door handle, which at first I was okay with but after removing the mechanism myself and getting a new one, I had to explain to the mechanic how the doors worked so he could switch around the part I needed from the new handle to the old. This took well over 30 minutes to push out 2 pins and replace one. Although staff were decent in terms of customer relations, the mechanical side of it let me down especially considering I had to tell the mechanic to do the MOT again over it having an insufficient check.
October 2023 by Dan Keleher
Free coffee while you wait, and somewhere to sit and thorough service. Booked in quickly too. Great place to MOT your motorbike
September 2023 by Lana Phillips
A* Service, very welcoming, friendly and helpful service from Appleton, my car repair was quoted and fixed on the day after bringing it in that morning. Special thanks to Mike and Amy.Service: Steering & suspension repair
April 2023 by Sean Wright
PLEASE READ THIS REVIEW BEFORE EVEN THINKING OF USEING THIS COMPANY! I WOULDN'T EVEN CALL IT A COMPANY ALL STAFF OBNOXIOUS & RUDE & UNHELPFUL.PLEASEPLEASEPLEASENEVER GET A VEHICLE MOT TESTED HERE IT WILL EITHER COME BACK WITH DAMAGE ON IT OR IT WILL FAIL WITH SOMETHING RIDICULOUS!AND WHEN YOU TRY RESOLVE THE PROBLEM THEY JUST LIE ABOUT ITPLEASE I CANT STATE ENOUGH THIS GARAGE ISNT THE WAY TO GO FIND SOMEWHERE IS!!!!!!!!!!
November 2022 by Louise Barnes
We have used Appleton Engineering for many years and have always received an excellent service. Professional, speedy and friendly response with care and attention.Glenn and Louise Barnes
November 2022 by Fightfor Goodservice
They broke the hood on my convertible car while it was in for another repair. The service manager laughed about it and shouted at me when I went back for help, very distressed. She said they would repair it and when I tried to book it in, she refused, saying they didn't have the skills. The work they did do also failed. Shocking attitude and upsetting and incompetent. My poor broken car is a classic and beloved.The response from this business owner demonstrates an inability to grasp either customer service or the truth. The "abuse and lies" they claim come from me actually continue tocome directly from them. This clearly shows an aggressive attitude on their part.No offer of help or solutions, just false accusations.The manager was extremely rude about my normal garage where coincidentally she used to work but had to leave as she hated the owner. I had been with them for nearly ten years so not that bad a customer!The language she used was shocking and should have rung alarm bells with me. The previous garage was too busy to do the work and winter was coming so I was desperate to get it done.Appletons garage certainly broke the car hood due to being incompetent and careless. The contempt they had for my car is shown by the remark that it is 17 years old. It is a beautiful car and professionally maintained, until it got into the hands of these people. I made a really bad decision taking it to them.They then were hostile when I went back to ask them to help. The woman's attitude was angry and confrontational.She initially said the hood was working fine when they tested it. This story changed when I wrote to them. She said they noticed it was broken but as it "wasn't anything to do with the window, they didn't mention it"! This demonstrates a complete lack of care, at the very least. The hood mechanism and the window mechanism operate as one!!!!They broke it, couldn't fix it and then fabricated an elaborate story to cover themselves, throwing out mistruths and insults.Even their response shows lack of care and petty abuse.Everyone I have spoken to about them has stopped taking their cars there because of problems caused by the garage and the appalling attitude. They will not accept responsibility.The window was never demonstrated to me as working so that is certainly not true.If this garage had been decent or professional, they would have been much kinder and helpful, not aggressive and dismissive.A really horrible and upsetting experience but it will be sorted out by professionals and I have learned not to go to a backstreet garage which causes damage and resolves nothing.Service: Electrical repair
November 2022 by Georgia King
My car was in for an MOT and service great garage highly recommend. Great staff and they were all very attentive!
November 2022 by Chris Canham
Good friendly service. I trust them to Mot my bike so that is testament on its own
November 2022 by Richard Partridge
Yes there friendly bunch aways get my motorcycles mot and repair done here
November 2022 by Steven Ward
Very good without question bang on super fly tremendous balls deep great
November 2022 by Bil Chu
Friendly staff, work done to high quality
November 2022 by Darryl Linge
Absolute joke of a company had an MOT done failed due to faulty indicator asked them to replace, when I received the car back the dash was blown, returned the car to them they didn?t fix wouldn?t take any responsibility and denied braking it. A simple £110 fix now going to cost £1400 from Audi thanks guys much appreciated
November 2021 by Scott Anderton
Friendly, helpful and professional staff. Had a variety of work done here, they are always very accommodating. Mechanics explain the problems well. Been using them for a few years after trying a few garages in the area.Services: Transmission
