March 2024 by Lisa Ellinor
Awful service. I have to wait days/weeks for a prescription. I tried two days/evenings to contact them on the phone but no one ever picks it up! If I could give a zero star rating I would but unfortunately I have to give a minimum of one star. Disgusting pharmacy.
February 2024 by H Hedley
Three visits in the last week.Visit one: the items were not ready, so they asked me to come back in half an hour. I did. Then they said that my prescription had not been signed off by the pharmacist as it was under the basket!! The pharmacist was not there and they did not know where she was. They went to look for her, but after a further wait of 15 minutes, I left as I had another appointment.Visit two: I arrived at 14:18 and a sign was up saying that they were at lunch between 14:10 and 15:10. Why do they have to close completely?In all, a poor experience and I still did not have my prescription.Special journey to the Pharmacy the following day: pharmacist served me and she was very smiley and friendly. Pity about some of the other staff!
February 2024 by Paul Dyer
Service is steadily getting worse. They're now nable to fullfill repeat prescriptions within 96 hours!
December 2023 by Danie Cutter
Turned up to flu jab appointment only to be told that they were on holiday and so couldn't do the appointment. In the pharmacy assistant's own words "we've been told to suggest all people who come in today that we may be able to fit them in on Tuesday but we did not know in advance so couldn't have contacted them"Since they'd been turning people away all day they obviously had sufficient time to contact others even if only same day.Poor service and even then assistant was unsure of how to do refunds and suggested it was better to just return without rebooking the appointment and they might be able to fit me in
December 2023 by Mark Well
Don't SMS you to let you know. Will wait till you get to store sand then make up prescription and you then have to waste time walking or waiting around meantime you are spending ???????
September 2023 by Diane Barber
Great service and friendly staff.
August 2023 by B
4 minutes late opening and a smile would not hurtNot friendly
July 2023 by steve wilson
Terrible service now been informed that prescriptions take a week after been received from the surgery going back to Lloyd's pharmacy tescos are useless
June 2023 by Selina ?Sel S? Wright
Came here for advice as my son had what I thought was chickenpox (showed photos of the spots). The pharmacist informed me it definitely was not and to just give him ibuprofen. It?s a good job I went against this advice of giving ibuprofen as it was chickenpox my son had and you cannot give ibuprofen to someone with chickenpox. My doctor was appalled with the medical advice I received!!
May 2023 by Nathan Nelson
Grateful for helpful advice freely offered by the pharmacy over the phone on a bank holiday.
April 2023 by Beaty M
Awful, they didn't give me an owing note on some items that were still due to me and have been waiting sine the end of Feb 23, phoned 3 times to check when I would get my items and called In but no one ever said about owing slip, so tesco pharmacy cancelled my items to claim the money for what they had dispend for one of my items and never bothered to update me.Such poor service, a careless attitude. I won't be using them again
April 2023 by Donna Mcguire
Awful, they didn't give me an owing note on some items that were still due to me and have been waiting sine the end of Feb 23, phoned 3 times to check when I would get my items and called In but no one ever said about owing slip, so tesco pharmacy cancelled my items to claim the money for what they had dispend for one of my items and never bothered to update me.Such poor service, a careless attitude. I won't be using them again
March 2023 by Chris Dorey
Staff at the pharmacy are extremely rude I went in there the other day and they were closed when I asked when they would be open I was given a load of abuse because the pharmacist had not arrived yet clearly the staff was stressed but that does not get them the right to take it out on members of the public not only was she rude to me but she was rude to a gentleman that was waiting in line behind me she made such a scene that people doing their shopping actually stopped to see what was going on and started making comments this is absolutely appalling behaviour I understand that she was stressed because she couldn't open because there was no pharmacist but there is no way to talk rudely to customers I do not recommend this pharmacy at this time therefore I am writing this one star since I cannot rate negative 5 stars because this experience is what I would rate it
February 2023 by Turner D
They can never get you what you've been prescribed and good luck trying to get your call answered!!! They, as a matter of policy, do NOT answer phone calls unless they're done eating their cream buns or whatever it is they're mysteriously doing instead of answering the phone.I changed dispensary as a result of this but alas, my current dispenser is no different!!!
February 2023 by keiran broadhurst
Never answer the phone. Some staff are lovely others are rude and unhelpful. Used to be a really good service I couldn't fault them but the attitude is we don't have time to answer the phone. Shocking service